Outage category: Telephone
Location: Science & Technology Campus
Status: Closed
Resolved Alert: Fri, November 8, 2019 8:00 am
Initial Symptoms
Customers contacted Telecom Admin to state their analog lines (phones, faxes, credit card lines) were non-operational.
Root Cause Analysis
Cause
Equipment issues
Resolution
Equipment was repaired and service was restored.
Prevention
Equipment monitoring continues to try and ensure issue does not happen again.