Information Technology Services

Alerts & Outages

Unplanned Outages

Phishing Alerts

  •  Grand Piano with Bench Included 

    External Message: Use Caution Dear Erusch, Just wanted to reach out again. A friend of mine is giving away her late husband’s Yamaha piano to an instrument lover. This instrument holds profound sentimental value for her, and she’d love for it to find a new home with someone who will cherish it as much as her…

  • CUNY JOB ALERT: Secret Evaluator Needed

    We’re currently hiring reliable and detail-oriented individuals to work remotely as Secret Evaluators / Mystery Shoppers. This flexible role doesn’t require any prior experience—just consistency, attention to detail, and good communication. Position: Secret Evaluator (Remote) Pay: $550 per week Advance: $50 upfront available Schedule: Work from home or anywhere, on your own time This is an immediate hire opportunity. If you’re interested,…

  • Career Service: APPLY NOW!!!

    Are you organized, reliable, and looking for a flexible part-time opportunity? We’re seeking a detail-oriented and dependable individual to join our team in a remote support role. Whether you’re working from home, on campus, or your favorite study spot, this role is designed to fit your lifestyle.  Position Overview • Job Title: Personal Assistant / Administrative Support • Job…

Maintenance

  • Banner Admin & Patriot Web Unavailable

    Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 750939)

  • Patriot Drive Maintenance

    Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates.

  • Banner Maintenance

    Impact of the change on users: All services will be unavailable for Banner, DataMart, and De-centralized systems. Reason for the change: ITS is applying quarterly security and update patches to production servers. (ID # 754141)

Bulletins

  • George Mason Community Urged to Prepare for Winter Break

    George Mason University employees and students are gearing up for the holiday break. But before they leave for the holidays, Information Technology Services (ITS) reminds all to take the following precautions: Update Operating Systems Check OS versions (SCCM, JAMF) Update Applications Check the version of installed apps Log off your systems, and turn off all…

  • Strong passwords add security to accounts and devices

    Many people dread receiving emails notifying them it is time to change their passwords. The reason? “Most of us are terrible at picking passwords, including me,” said Elizabeth Redwine, a Tier 2 Senior Technical Support Analyst in Information Technology Services (ITS). However, passwords are necessary because they help protect accounts and devices from unauthorized access,…

  • DeepSeek AI Ban on University Devices and Networks

    On Tuesday, February 11, Governor Glenn Youngkin issued Executive Order 46, banning the use of DeepSeek AI and other applications owned by the Chinese company Hangzhou DeepSeekArtificial Intelligence Basic Technology Research Co., Ltd. on all university-owned devices and university networks, effective immediately. The use of DeepSeek AI at George Mason University is now strictly prohibited…

After Action Reports

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If you have any questions or concerns, please contact ITS Support at 703-993-8870.