Outage category: Wired Network, Wireless Network
Location: 10340 DEMOCRACY LANE (CENTER FOR PSYCHOLOGICAL SERVICES)
Status: Closed
Resolved Alert: Wed, March 23, 2022 2:06 pm
Initial Symptoms
Ticket was put in by Manager on-site because of flooding issue.
Root Cause Analysis
Cause
The building experienced flooding.
Resolution
Turned off power to our network equipment to prevent shorts.
Prevention
Have staff readily on-site to work on restoring the network once the power issue is corrected.