Outage category: Wired Network
Location: Research 1- Fourth Floor-B Side
Status: Closed
Resolved Alert: Thu, August 4, 2022 10:08 am
Initial Symptoms
Down device on monitor
Root Cause Analysis
Cause
Dead UPS that feeds the surge suppressor
Resolution
Removed the surge suppressor from UPS and connected to a wall outlet
Prevention
Informed the lab manager to replace the dead UPS.