Outage category: VoIP phone service, Wired Network, Wireless Network
Location: Prince William Campus, SMART Lab
Status: Open
Resolved Alert: Tue, January 8, 2019 12:56 pm
Initial Symptoms
Loss of wired and wireless connectivity
Root Cause Analysis
Cause
The power injector for one of the bridge access points failed.
Resolution
A spare power injector was installed and the bridge was reconfigured.
Prevention
NA