Information Technology Services

New Guest Wireless Accounts & New Device Registration Intermittent Outages

EXTENDED MAINTENANCE

Impact of the change on users:

Little to no impact is expected for current users and devices. However, during maintenance, there may be intermittent periods in which no new devices (mydevices.gmu.edu) can be added nor can guest wireless accounts be created. Network authentication and authorization services will not be impacted.

Reason for change:

ITS is upgrading and applying security patches to the Identity Services Engine (ISE) Policy Service Node (PSN) and Primary Administration Nodes (PAN) to address security issues. ISE simplifies the delivery of consistent, highly secure access control across wired and wireless networks and remote VPN connections. (ID # 166572 & 166587)

UAT Environment Unavailable

Impact of the change on users:

The MicroStrategy UAT environment will be unavailable during the maintenance period.

Reason for the change:

ITS is applying required software patches and upgrades,

Network Outage – Robinson Hall – 4th floor – B-Side

Jamf Pro Unavailable

Impact of the change on users:

Jamf Pro may be unavailable during the maintenance period. You may be logged out of the following services:

  • Jamf Pro Dashboard (Admins)
  • Mason Self Service (managed Macs)

Reason for the change:

ITS is applying updates to Jamf Pro. (ID # 173005)

Select Services Unavailable

Impact of the change:

The following services will be unavailable during the maintenance period:

  • myHousing
  • Pharos (Canon) Mobile Printing
  • RMS

Reason for the change:

ITS is applying February 2019 Microsoft Security Updates. (ID # 173077)