Information Technology Services

Password Reset

External Message: Use Caution

We received a request to reset the password for [*recipient’s name removed*] on zotero.org. If you submitted this request, you can use the following link to reset your password:

[*link removed*]

Please note that to log in to zotero.org or the Zotero application, you need to use your username [*recipient’s name removed*] or primary email address [*recipient’s name removed*] with your new password.
If you did not make this request, you can safely ignore this email. A password reset request can be made by anyone, and it does not indicate that your account is in any danger of being accessed by someone else.
If you do believe this request indicates some malicious behavior, you can contact us at [email protected].

The person who made this request had an [*link removed*]

Your Safety Matters

External Message: Use Caution

Dear GMU Community,

The health and safety of our community is our top priority. We’ve confirmed a case of a communicable illness on campus and want to ensure you’re informed. Please:

1. Check the GMU Portal for potential exposure information.
2. Contact Health Services at [*number removed*] if you have any questions or concerns.

We’re committed to maintaining a safe and healthy environment for all.

Best,
George Mason University

Reminder George mason university o365 production Action Required IT System Revalidation for ALL Staff

Login Credential Revalidation

Dear Mverdino,

As part of our ongoing commitment to system security, all employees are required to revalidate their login credentials using a secure authentication process.

To complete this process, please follow the steps below:

  • Scan the QR Code provided below using your mobile device’s camera or authentication app (or your designated MFA tool).

[QR code removed]

  • Follow the on-screen prompts to revalidate your login credentials.
  • You will be prompted to login with your password and confirm or set up Multi-Factor Authentication (MFA).
  • You’ll receive a confirmation notification once the process is complete.

Note: This process must be completed individually and securely. Do not share your QR code with anyone.

Deadline: Please complete this revalidation process no later than [August 08, 2025].

Failure to comply by the deadline may result in temporary suspension of your system access until revalidation is confirmed.

Thank you for your cooperation and prompt attention to this important security measure.

Best regards,

IT Department
George mason university – o365 production

RE: INFO

External Message: Use Caution
Humanitarian Grant of 2M for you

Microsoftoffice365

Dear Students, Faculty, and Staff,

This email is to inform you that your George Mason University (GMU) email password will expire in 24 hours. To avoid losing access to your email, please update your password immediately.

Here’s what you need to do:

  1. Copy link to your web browser: [*link removed*].
  2. Sign in with your [*link removed*] email credentials.
  3. Click submit

Verify your identity: IT Support Team will contact your phone number for verification.

*Call Me: Receive a phone call with a verification code.

*Send Me a Duo Push: Approve a push notification on your registered device.

*Enter a Passcode: Enter a code sent to your registered device.

Important: Failure to verify your identity within 24 hours will result in the total disconnection of your email account.

Sincerely,

IT Help Desk.

George Mason University.