Information Technology Services

Maintenance Archives

  • CUI Citrix VDI Unavailable

    to

    Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for December 2020. (ID # 206285)

  • Banner Admin, Patriot Web & Select Services Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change: Banner Admin, Patriot Web, and Banner-dependent services and websites may not be available during the maintenance period. Reason for the change: ITS is cutting over connections that are currently on an end-of-life switch to an existing switch. (ID # 205720)

  • Non-CUI Citrix VDI Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for December 2020. (ID # 206270)

  • MicroStrategy & Related Services Unavailable

    to

    Impact of the change on users: MicroStrategy, MicroStrategy Reports, Serena Business Manager, and related services will be unavailable during the maintenance period. Reason for the change: ITS is applying patches to the server. (ID # 206251)

  • Pinnacle Unavailable

    to

    Impact of the change on users: Pinnacle will be unavailable during the maintenance period. Reason for the change: ITS is applying December 2020 Microsoft security updates. (ID # 205982)

  • Mobile Printing & EHS Training Unavailable

    to

    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying December 2020 Microsoft security updates. (ID # 206173)

  • Cisco TelePresence Unavailable

    to

    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying December 2020 Microsoft updates. (ID # 205959)

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website (oiep.gmu.edu) Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying December 2020 Microsoft security updates. (ID…

  • Central Authentication Services (CAS) & Shibboleth Upgrade

    to

    Impact of the change on users: No impact is expected; however, if users are trying to log in during the maintenance period, they may need to re-enter their credentials in order to log in. Reason for the change: The vendor is upgrading Central Authentication Services (CAS) and Shibboleth. (ID # 205847)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

    to

    Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems Patriot Web Self Service MicroStrategy Reports Reason for change: ITS is applying routine Oracle quarterly security/update patches to production servers. (ID # 185306)