Information Technology Services

Maintenance Archives

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 201969)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying September 2020 Microsoft updates. (ID # 201920)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying September 2020 Microsoft security updates. (ID #…

  • DNS Server Maintenance

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    Impact of the change on users: ITS will be replacing a DNS server during the maintenance period. Production DNS servers will be upgraded at night, early morning, or weekend to minimize any possible impact; however, properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS…

  • Banner & Select Services Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel HR Intranet Password.gmu.edu Patriot Web Reason for the change: ITS is applying upgrades and patches to the server. (ID # 200946)

  • Pinnacle Unavailable

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    Impact of the change on users: Pinnacle (phonebill.gmu.edu) will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Pinnacle. (ID #200965)

  • mason.gmu.edu Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The mason.gmu.edu server will be unavailable during the maintenance period. Reason for the change: ITS is migrating mason.gmu.edu to another server and performing routine maintenance. (ID # 201082)

  • Kaltura MyMedia Maintenance

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    Impact of the change on users: No downtime or user impact is expected, but there may be brief periods of intermittent access issues during the maintenance period. Reason for the change: Kaltura is moving their infrastructure to cloud hosting over the weekend. (ID # 201350)

  • TeamDynamix (TDX) Unavailable

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    Impact of the change on users: TeamDynamix (TDX) will be unavailable during the maintenance period. Reason for the change: The vendor is performing maintenance to improve TDX performance. (ID # 201291)

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying August Microsoft Security and server updates. (ID # 200872)