Information Technology Services

Maintenance Archives

  • Adobe Creative Cloud Moving to Single-Sign-On (SSO)

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    Impact of the change on users: During the maintenance window, you may be unable to log in to Adobe applications. After the maintenance, you will log in via Mason’s ADFS SSO login page (the same page when logging in to Office 365) when accessing Adobe tools. Users who are currently enrolled in Two-Factor Authentication (2FA)…

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying July Microsoft Security and server updates. (ID # 199623)

  • Network Unavailable in Select Buildings on All Campuses

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    Impact of the change on users: The wired and wireless networks in the buildings listed below may be intermittently unavailable during the maintenance period. Expand All    Collapse All [expand title=”Fairfax Campus” rel=“FFX” startwrap=”” endwrap=”” tag=”h6″] [expandsub1 title=”Academic & Administrative Buildings” rel=“submenu-highlander” startwrap=”” endwrap=”” tag=”h6″] Aquatic & Fitness Center Aquia Archive Building Arts Building Baker House Buchanan…

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying July Microsoft Security and server updates. (ID # 199619)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 199087 & 199072)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying July 2020 Microsoft updates. (ID # 198936)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Evaluation Office of Institutional Effectiveness & Planning Office of Sponsored Programs Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website Travel Request (travel.gmu.edu) Reason for the change: ITS is applying July 2020 Microsoft Security updates. (ID…

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is updating Symantec Endpoint Protection. (ID # 198921)

  • Research Gateway Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The research gateway will be unavailable during the maintenance period. Reason for the change: ITS is moving the routing. (ID # 198478 & 198839)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing July 2020 Microsoft security patches. (ID # 198746)