Information Technology Services

Maintenance Archives

  • Webex Meetings Recording Limited Availability

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    EXTENDED MAINTENANCE Impact of the change on users: During the maintenance period, hosts and participants may experience the following service impacts: Network-Based Recorder (NBR): NBR recording WILL be available during the maintenance period, but processing and availability of new NBR recordings will be delayed for up to 24 hours after the maintenance is completed. Network-Based…

  • Contact Center Phone Unavailable

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    Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security Updates for December 2019. (ID #187871)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live DocuShare MicroStrategy Serena Business Manager Reason for the change: ITS is applying Microsoft Security Updates for December 2019. (ID # 188214)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying December 2019 Microsoft security updates. (ID #188081)

  • Telepresence Recording Unavailable

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    Impact of the change on users: Telepresence recordings will be unavailable during the maintenance period. Reason for the change: ITS is applying December Microsoft security updates to the servers. (ID # 187930)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot—MicroStrategy (enrtargets.gmu.edu) Office of Institutional Effectiveness & Planning (irr2.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budget & Planning (budget.gmu.edu) Online Course Evaluation System Research (research.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • CA/Automic Unavailable

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    Impact of the change on users: CA/Automic will be unavailable during the maintenance period. Reason for the change: ITS is upgrading CA/Automic. (ID # 186692)

  • Webex Meetings Updates

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    Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is applying…

  • Banner, MicroStrategy & Select Services Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Fiscal HR Intranet myHousing password.gmu.edu Patriot Web Reason for the change: ITS is applying quarterly patches to the server. (ID # 186903)

  • Webex Meetings Updates

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    Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is applying…