Maintenance Archives

Banner Admin, Patriot Web & Select Services

05/05/2019 7:00 a.m. to 05/05/2019 9:00 a.m.

Impact of the change to users: Banner Admin, Patriot Web, and the following services will be unavailable during the maintenance period: Application Navigator Banner Admin Patriot Web Travel Workflow Reason for the change: ITS is applying Oracle security patches (ID # 175908)
DNS Server Maintenance

04/29/2019 10:00 a.m. to 05/05/2019 11:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked on at any given time. Production DNS servers will be upgraded at night, early morning, or weekends to minimize any possible impact. The server and its services will be unavailable…
Network Unavailable in Select Buildings at the Fairfax Campus

04/28/2019 7:30 a.m. to 04/28/2019 11:30 a.m.

Impact of change on users: ITS will be performing work on our network during the maintenance period; however, there should be no impact on access to the Internet and VPN or connection to the data center. If you have any issues after the maintenance period, please contact the ITS Support Center at 703-993-8870 or [email protected].…
Banner & Select Services Unavailable

04/28/2019 7:00 a.m. to 04/28/2019 1:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Password.gmu.edu Patriot Web Reason for the change: ITS is applying upgrades and patches to the server. (ID # 174543)
Select Services & Websites Unavailable

04/22/2019 10:00 a.m. to 04/22/2019 12:00 p.m.

Impact of the change on users: The following services and websites will be intermittently unavailable during the maintenance period: Course Detail Select Menu Mason Assessments Tracking System (MATS) Office of Budget and Planning Office of Institutional Research and Effectiveness Online Course Evaluation System OSP website with associated services Research website Travel workshops.gmu.edu Reason for the…
New Authentication for Office 365 & Jamf Pro Unavailable

04/21/2019 9:00 a.m. to 04/21/2019 9:30 a.m.

Impact of the change on users: New authentications for Office 365 and Jamf Pro will be unavailable during the maintenance period. If you are already logged in to these services, there is no impact. Reason for the change: ITS is updating the a service account password. (ID # 175435)
Network Unavailable in Select Buildings at the Fairfax Campus

04/21/2019 7:30 a.m. to 04/21/2019 8:30 a.m.

Impact of change on users: The wireless and wired networks in the Public Safety Building (Police) and the HUB will be unavailable during the maintenance period. If you have an emergency during this time, please contact Mason Police at 911 or 703-993-2810. During the planned maintenance, the wired and wireless networks, as well as Mason…
Mobile Printing & Select Services Unavailable

04/11/2019 9:00 p.m. to 04/11/2019 11:30 p.m.

Impact of the change on users: Pharos/Canon mobile printing and the following services may be unavailable during the maintenance period: EHS Training (ehassistant.gmu.edu) RMS Reason for the change: ITS is applying April 2019 Microsoft security updates. (ID #175264)
Windows Software Center Unavailable

04/11/2019 8:00 p.m. to 04/12/2019 10:00 a.m.

Impact of the change on users: The Windows Software Center may be unavailable during the maintenance period. Reason for the change: ITS is applying April 2019 Microsoft security updates. (ID #175304)
Jamf Pro Unavailable

04/11/2019 4:00 a.m. to 04/11/2019 5:00 a.m.

Impact of the change on users: Mason Self Service for Macs and the Jamf Pro administrative console will be unavailable during the maintenance period. Reason for the change: Upgrade Jamf Cloud to fully support the most current macOS version. (ID # 175211)