Information Technology Services

Maintenance Archives

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Patriot Web, Banner Admin Apps, the Password change site (password.gmu.edu), and 25Live will not be available during the maintenance period. Additionally, Ellucian Workflow will be unable to retrieve data from Banner, and Learning Management Systems (LMS) will be unable to push grades to Banner. Reason for the change: ITS…

  • Patriot Drive Unavailable

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    Impact of the change on users: Patriot Drive will be unavailable when ITS reboots the server. Reason for the change: ITS is updating the server to address common vulnerabilities and exposures (CVE). (ID # 526830 & 525734)

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 516612)

  • Admissions, Atlas, Imaging & Zax Server Maintenance

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    Impact of the change on users: Services, hosted sites, and applications on the Admissions, Atlas, Imaging, and Zax servers will be unavailable while servers reboot during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 526587 & 526596)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • Intermittent Wi-Fi Service Interruptions in Select Buildings

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    Impact of the change on users: There will be an intermittent Wi-Fi service interruption in the following buildings: Baker Hall Carty House Childhood Development Center East Enterprise Finley Krasnow Krug Smithsonian Academic The Hub West Reason for the change: ITS is applying patches to address common vulnerabilities and exposures (CVE). # 525804

  • MESA M: Drive Maintenance

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    Impact of the change on users: The MESA M: drive will be unavailable during the maintenance period. Reason for the change: ITS is applying security patches to address common vulnerabilities and exposures (CVE). (ID # 516780)

  • Jamf Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: During this time, users may be logged out of Jamf Pro, although the Jamf Pro Server will be working without interruption. Reason for the change: The vendor is patching Jamf Pro is to ensure that Jamf Cloud infrastructure is up-to-date, stable, and safe from security threats. (ID…

  • IPControl Unavailable

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    Impact of the change on users: IPControl will be unavailable during the maintenance period. Reason for the change: ITS is testing updated backup script prior to implementation. (ID # 514323)

  • ClearPass Certificate Update

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    Impact of the change on users: Devices that are not configured to trust the root certificate authority may prompt the user to trust the new certificate when connecting to campus Wi-Fi networks after the update. If you are prompted to trust the Certificate, click on Trust. If you have any questions or need help connecting…