Information Technology Services

Maintenance Archives

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • Titanium Schedule Management Application Maintenance

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    Impact of the change on users: The Titanium Schedule Management Application will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security patches. (ID # 271009)

  • Rolling Wi-Fi & Wired Network Outages in Select Buildings

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    Impact of the change on users: Wi-Fi and wired networks and Voice over Internet Protocol (VoIP) phones will be intermittently unavailable during the maintenance period in the following buildings: [expand title=”Administrative” rel=”admin” startwrap=”” endwrap=”” tag=”h5″] Aquatic Fitness Center Archive Building Carow Hall Central Heating & Cooling Plant Childhood Development Center College Hall Concert Hall Eagle…

  • Virtual Private Network (VPN) Maintenance

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    Impact of the change on users: The VPN may be unavailable during the maintenance window. Reason for the change: ITS  is repairing the image. (ID # 271032)

  • Rolling Wi-Fi & Wired Network Outages in Select Buildings

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    Impact of the change on users: Wi-Fi and wired networks and Voice over Internet Protocol (VoIP) phones will be intermittently unavailable during the maintenance period in the following buildings: Expand All    Collapse All [expand title=”Administrative” rel=”admin” startwrap=”” endwrap=”” tag=”h5″] Aquia Baker House Carty House East Building Fenwick Library Field House Finley Hall Harris Theater Horizon Hall…

  • MicroStrategy Maintenance

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    Impact of the change on users: MicroStrategy-related services will be temporarily unavailable in the production environment: MicroStrategy Prod (Stenosweb), microstrategy.gmu.edu. Reason for the change: ITS is applying security patches. (ID # 270685)

  • Stenosweb Maintenance

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    Impact of the change on users: MicroStrategy-related services will be temporarily unavailable on the production environments: Microstrategy Prod (Stenosweb) will be unavailable. Reason for the change: ITS is installing urgent security patches. (ID # 270685)

  • Data Center Switch Maintenance

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    Impact of the change on users: The RedHat Satellite server will be unavailable for approximately 40 minutes during the maintenance window. Properly configured DNS clients with multiple DNS servers defined should continue to operate normally. Reason for the change: ITS is converting network switches. (ID # 267830)

  • Virtual Private Network (VPN) Maintenance

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    Impact of the change on users: The Virtual Private Network (VPN) will be intermittently unreachable during the maintenance window. Ongoing sessions may drop. Reason for the change: ITS is upgrading the Virtual Private Network (VPN).  (ID # 270404)

  • Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus

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    Impact of the change on users: Wi-Fi and wired networks and Voice over Internet Protocol (VoIP) phones will be intermittently unavailable in the following buildings: Blue Ridge Eastern Shores Hampton Roads Merten Hall Northern Neck Peterson Hall Piedmont Pilot House Rappahannock Parking Deck Sandbridge Skyline Southside Tidewater Cell phone service will not be impacted. Apogee…