Information Technology Services

Maintenance Archives

  • Jamf Pro Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Jamf Pro will be unavailable during the maintenance window. Reason for the change: The vendor is applying security patches to Jamf Pro, fix product issues, and new features and enhancements. (ID # 585217)

  • Patriot Virtual Computing (PVCL) & Labs Maintenance

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    Impact of the change on users: Patriot Virtual Computing & Labs (PCVL) will be unavailable during the maintenance period. Reason for the change: ITS will perform standard maintenance on Patriot Virtual Computing and Labs (PVCL). (ID # 578659)

  • Informatica Intelligent Cloud Services (IICS) October 2025 Major Release

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    EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS). (ID # 582369)

  • All Services, Websites & Apps Hosted by George Mason Data Center Outages

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    Impact of the change on users: All the services, websites, and apps hosted by the George Mason data center will be intermittently unavailable during the maintenance period. Additionally, the Virtual Private Network (VPN) will not be available. Reason for the change: ITS is making a vendor-recommended command change. (ID # 574067)

  • Cable TV & Stream2 Outage at Beacon Hall at the Science & Technology Campus

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    Impact of the change on users: There will be a cable TV and Stream2 outage at Beacon Hall at the Science & Technology Campus. Reason for the change: The vendor will be doing maintenance work. (ID # 585246)

  • Azure Environment Maintenance

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    Impact of the change on users: Users may experience some latency or intermittent service interruptions during the maintenance period. Reason for the change: ITS is enabling a security feature. (ID # 581372)

  • Police & Safety Building Network Maintenance

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    Impact of the change on users: The wired and Wi-Fi networks may be intermittently unavailable in the Police & Safety Building network during maintenance. Reason for the change: ITS is cutting over to a new router. (ID # 581037)

  • ITS Support: Phone Support Unavailable

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    Impact of the change on users: ITS Support: Phone Support will be unavailable during the maintenance period. Ticketing and Live Chat will remain available. Reason for the change: The vendor is doing maintenance. (ID # 583122)

  • Admissions Server Maintenance

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    Impact of the change on users: The Admissions V: drive will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the operating system. (ID # 581803)

  • Police Dispatch Phone Service Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The phone service for GMU Police Dispatch will be undergoing maintenance on 3/27/2025 starting at 9:30 AM. The rest of the time will be spent monitoring the production environment. Reason for the change: The vendor will be implementing a new system, and phone numbers will be ported…