Subcategories
- Antivirus
- Highly Sensitive Data
- IT Security Awareness Training
- Phishing
- Report an IT Security Incident
- SALT
- Screensaver
- Strong Password FAQs
- Strong Password Information
- System Admin
- 2FA FAQs
- 2FA Information
- URL Filtering
Articles
- Two methods exist to obtain emergency access.
- Jump to: Landline Step 1 In a web browser, go to 2fa.gmu.edu. Click Enroll in 2FA in the top right. Step 2 Log in with your […]
- Once you have successfully enrolled in 2FA, you are able to use any of the following authentication options. 2nd Factor Overview Duo Mobile App for […]
- Step 1 On your smartphone, go to the App Store and download the Duo Mobile app by Duo Security. The app is used to confirm […]
- Step 1 Navigate to the application or service. Enter your Mason NetID and Patriot Pass Password and click Login. Step 2 You will need to […]
- Here are some quick checklists to make sure you complete all the steps when you: Enrolling in 2FA Before you use 2FA, you must first […]
- Mason’s VPN is used for secure remote access to restricted applications or systems. When you connect to Cisco Secure Client VPN you need to specify […]
- When authenticating to the Cisco Secure Client VPN Client, Duo automatically determines the best approach to request the second factor for authentication based on your […]
- Yes. There are additional authentication methods. See the List of Authentication Options.
- Enrolling additional devices will help ensure you do not lose access to systems that require 2FA if something happens to your primary device. Additional devices […]
- In locations where cell coverage is not available, you can still use the 2FA Duo Mobile app to generate a passcode or a list of […]
- You must have a data or wireless internet connection in order to receive a push. However, with the Duo Mobile app on your phone, you […]
- Information on the Virtual Private Network (VPN) and Cisco Secure Client installation instructions are found on the VPN service page.
- Auto-Select has been removed from the drop-down list on Cisco Secure Client VPN. You will need to log in differently following the VPN Group information.
- No. You can use the Trust Browser Function in Duo. You will not be asked for a second factor for 14 days when you are […]
- To enroll a device in 2FA, follow the instructions for the number in which you want to use:
- When you log into an application which requires 2FA, you will be asked to use your enrolled device to finish authenticating. Refer to How to […]
- Examples of encryption “in transport:”
- Be sure to have the 6-digit passcode you generated from the Duo Mobile app before moving ahead: Step 1 In the login window, enter your […]
- Step 1 On your enrolled smartphone or tablet open the Duo Mobile app. Step 2 In Duo, you will see George Mason University listed. Tap […]
- If you lose access to your 2FA device, you will not be able to access any system that requires 2FA. Even though strong passwords help to protect […]
- You can update your emergency bypass email address at any time. Note: This emergency bypass email address is a non-George Mason email used to request […]
- You can remove an enrolled device at any time as long as you always have one device on your account. Step 1 In a web […]
- If you believe that your business need requires the storage of Highly Sensitive Data (HSD) on an office or laptop computer or removable storage device, […]
- Data Owners are the university’s authorities on how data can be used, stored, shared, and transported (identified in Appendix B of the Data Stewardship Policy). […]
- The only approved and supported method for university computers “at rest” is whole disk encryption used for personal desktop and laptop computers. Servers which have […]
- Make Your Password Secure Your Patriot Pass credentials, consisting of your assigned NetID and a Patriot Pass Password you create, allow you to access a […]
- HSD must be protected by encryption:
- Your personal information (social security number, credit card number, or any other personal data) that you may have stored on university computers for your own […]
- University Policy #1114, Data Stewardship Policy states: “No one is permitted to access HSD unless the Data Owner has given written permission, either through established business […]
- System Administrators are encouraged to join the SALT listserv, which will allow access to the myMason organization tool, to receive email announcements about training opportunities, […]
- In compliance with the Commonwealth of Virginia’s Information Security Standard (SEC501-09), Mason-owned systems will initiate a session lock after 30 minutes of inactivity to prevent […]
- Your internet browsers, such as Firefox, Chrome, or Safari, are one of the primary tools you use to interact with the internet. Cyber attackers know […]
- The actions listed below should be taken by all computer users, even if you do not have highly sensitive data stored on your computer. If […]
- See instructions below on how to clear your web browser cache & cookies.
- Enrolling a secondary device will allow you to access 2FA if the primary device you registered is unavailable. An additional device or alternate email address […]
- Use of a smartphone is not required to use Duo. You can use a landline or office phone number during your initial enrollment in 2FA. […]
- Mason follows Duo Security’s recommendations about the best-operating systems to use for 2FA. More information about supported platforms is available in the Duo Guide.
- Never give out your Patriot Pass Password or other personal information via email. George Mason will never ask for personal information over email. If you […]
- Students, Faculty, and Staff (personal computers): ITS does not provide antivirus software for personal devices owned by students, faculty, and staff. However, the following free […]
- You will need to use 2FA any time you connect to Mason applications that use your NetID and Patriot Pass Password.
- All Mason students, faculty, staff, and contractors/affiliates need to use two-factor authentication (2FA) to access applications that use your Mason NetID and Patriot Pass Password […]
- Mason’s Two-Factor Authentication service is a higher-security login process, which provides a second layer of protection to a user’s identity, as well adding protection to […]
- You do not need to take any additional action. However, if you click on a link and reach the ITS Blocked Content page, and believe […]
- ITS Guidance on Using Artificial Intelligence (AI) Tools for Administrative Purposes at George MasonThe increasing popularity and accessibility to Generative AI and Large Language Model (LLM) tools such as ChatGPT have raised questions about their academic and administrative […]
- Effective July 1, 2023 – A new Commonwealth of Virginia law prohibits access to specific apps on state-owned or managed resources. Due to a recently […]
- All George Mason University employees, including contractors, affiliates, and student wage workers, are required to complete annual IT Security Awareness Training. The training is assigned […]
- The Code of Virginia and federal law, including the Family Educational Rights and Privacy Act, permit the use of electronic signatures on contracts; however, such […]
- Portable electronic devices having hardware and software capabilities to execute typical desktop and Web applications. Examples include laptop computers, tablets, and netbooks.
- Code that is transmitted from a host to be executed on a client machine, often without the client user’s initiation or knowledge. Examples include Java, […]
- Your internet browsers, such as Firefox, Chrome, or Safari, are one of the primary tools you use to interact with the internet. Cyber attackers know […]
- Request Service Search for the service then click the appropriate button in the top right-hand corner of the service. Request Desktop Support Help Need help […]
- Email systems use complex rules to score these emails. Spammers and cybercriminals, however, are constantly working to find ways around these technologies. Often, they are […]
- No technology is foolproof. This is just another tool, among many, that ITS uses to help you protect your data. As the one responsible for […]
- If a site is a known-good site with a good reputation, then you should have no concerns about it being blocked. Links that are from […]
- If the link still works but has a lot of additional characters included in the URL, it means the URL has been classified as “neutral.” […]
- If a website that you or your department relies on is blocked and you believe it is not a malicious site, ITS can evaluate a […]
- No, 2FA is required for all Mason users.
- If you opt to use the Duo Mobile app you may run into an issue where your smartphone isn’t supported. You can see the supported […]
- If you do not reply to an authentication request from Duo it will continue to reach you up to six (6) times. If you log […]
- Verify that you have notifications turned on for Duo Mobile app. If you do not have notifications turned on it will not popup and prompt […]
- You log into CAS and Shibboleth enabled applications by authenticating through your enrolled device. See How to Use 2FA with Web Applications for instructions.
- You need to re-download the Duo mobile app and reactivate Duo on your new smartphone. Instructions for downloading the mobile app and setting up your […]
- The CIS Security Benchmark Tools are available to Systems Administrators within the Mason community. To register, go to cisecurity.org/cis-benchmarks/ and complete the registration form. You […]
- Frequently, faculty and staff email addresses receive fake emails from their contacts that appear legitimate. Cybercriminals use email and fake websites in an attempt to […]
- If you clicked on a link in a phishing email and provided your username and password, you must immediately contact ITS Support so it can […]
- If you receive an email and are unsure whether it is a phishing attempt, please contact the ITS Support at 703-993-8870 or use Live Chat […]