Information Technology Services

ResNet Residence Hall Network Maintenance: Fairfax Campus, Beacon Hall, Smithsonian Mason School of Conservation (SMSC)

Impact of the change on users:

The wired and Wi-Fi networks will be intermittently unavailable during the maintenance period at the following locations:

  • Fairfax Campus
  • Beacon Hall
  • Smithsonian Mason School of Conservation (SMSC)

Reason for the change:

The vendor is performing network maintenance.   A student notification will be distributed closer to the maintenance window. (ID # 871575)

BeyondTrust Remote Support Maintenance

Impact of the change on users:

BeyondTrust Remote Support will experience an outage during this maintenance window. Users may be unable to start or receive remote support sessions until the work is complete.

Reason for the change:

This maintenance applies important security fixes to keep the Remote Support service protected and operating reliably. No new features or enhancements are included.

ID # 766977

mason.gmu.edu Maintenance

Impact of the change on users:

mason.gmu.edu will be unavailable during the scheduled maintenance window. Users will not be able to access the site during this outage.

Reason for the change:

Information Technology Services (ITS) is applying routine security updates to address several Common Vulnerabilities and Exposures (CVEs). (ID # 767873)

MicroStrategy & 25 Live Unavailable

Impact of the change on users:

MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window.

Reason for the change:

ITS is applying Microsoft security updates. (ID #  756720)

Admissions Server Maintenance

Impact of the change on users:

The Admissions server will be unavailable during the maintenance period while it reboots.

Reason for the change:

ITS is applying DUO updates needed to resolve issues. (ID # 756723)