Information Technology Services

Network Unavailable in Select Buildings at the Fairfax Campus

Impact of change on users:
ITS will be performing work on our network during the maintenance period; however, there should be no impact on access to the Internet and VPN or connection to the data center. If you have any issues after the maintenance period, please contact the ITS Support Center at 703-993-8870 or [email protected].

Reason for change:
ITS is configuring and deploying advanced virtual private LAN services (VPLS). (ID # 175133)

Email not Sending from EasyVista Service Manager

Select Services & Websites Unavailable

Impact of the change on users:

The following services and websites will be intermittently unavailable during the maintenance period:

  • Course Detail Select Menu
  • Mason Assessments Tracking System (MATS)
  • Office of Budget and Planning
  • Office of Institutional Research and Effectiveness
  • Online Course Evaluation System
  • OSP website with associated services
  • Research website
  • Travel
  • workshops.gmu.edu

Reason for the change:

ITS is applying security updates to the servers. (ID # 175703)

Email not Sending from EasyVista Service Manager

Mason.gmu.edu Remote Access Change

Impact of the change on users:
After maintenance is complete, you will need to use the Virtual Private Network (VPN) to access and edit your mason.gmu.edu content if you are not connected to the Mason wired or wireless network (i.e., non-Mason campus location). Downloads and instructions are available:

Viewing (HTTP/HTTPS) mason.gmu.edu websites, as well as anonymous FTP access, will not require VPN.

Reason for the change:
ITS is adding a layer of security to mason.gmu.edu content. (ID # 175376)