Information Technology Services

Category: Archives

Select Websites Unavailable

Impact of the change on users:

The following websites may be unavailable during the maintenance period:

  • Mason Assessment Tracking System (mats.gmu.edu)
  • Mason Course Detail (enrtargets.gmu.edu)
  • Mason Workshops (workshops.gmu.edu)
  • Office of Budget and Planning (budget.gmu.edu)
  • Office of Institutional Research and Effectiveness (irr2.gmu.edu, ira.gmu.edu)
  • Online Course Evaluation (crserating.gmu.edu)
  • OSP (randed.gmu.edu)
  • Research (research.gmu.edu)
  • Titanium Schedule Management Application
  • Travel Request (travel.gmu.edu)

Reason for the change:

ITS is applying April 2019 Microsoft security updates. (ID # 175279 & 175283)

Windows Software Center Unavailable

Impact of the change on users:

The Windows Software Center may be unavailable during the maintenance period.

Reason for the change:

ITS is applying April 2019 Microsoft security updates. (ID #175304)

Mobile Printing & Select Services Unavailable

Impact of the change on users:

Pharos/Canon mobile printing and the following services may be unavailable during the maintenance period:

  • EHS Training (ehassistant.gmu.edu)
  • RMS

Reason for the change:

ITS is applying April 2019 Microsoft security updates. (ID #175264)

New Authentication for Office 365 & Jamf Pro Unavailable

Impact of the change on users:

New authentications for Office 365 and Jamf Pro will be unavailable during the maintenance period. If you are already logged in to these services, there is no impact.

Reason for the change:

ITS is updating the a service account password. (ID # 175435)

Network Unavailable in Select Buildings at the Fairfax Campus

Impact of change on users:
The wireless and wired networks in the Public Safety Building (Police) and the HUB will be unavailable during the maintenance period.

If you have an emergency during this time, please contact Mason Police at 911 or 703-993-2810.

During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable in these buildings. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls. Cell phone service will not be impacted.

Reason for change:
ITS is upgrading router hardware. (ID # 175148)