Information Technology Services

Yesterdays_backup Retirement

Information Technology Services (ITS) provides users of MESA M: drives the ability to restore lost or accidentally deleted files for up to 90 days. Instructions to do so are available: How to Restore Lost/Accidentally Deleted Files from Your MESA M: drive

Effective Sunday, May 19, 2019, the previous process to restore MESA files known as “yesterdays_backup” will be retired. Users will no longer see the “yesterdays_backup” folder in their home directories on the MESA M: drive; however, files accidentally deleted can still be restored within 90 days using the procedure via the link above.

Unexpected Service Disruptions

ITS Reminder: ITS Support Center Memorial Day Weekend Hours

In observance of Memorial Day, the ITS Support Center will close at 5 p.m. on Friday, May 24 and will re-open and resume normal business hours on Tuesday, May 28 at 8:00 a.m. If you have any emergency while the ITS Support Center is closed, please call 703-993-8870 and listen to the prompts to be connected to a technician. Up-to-date information regarding alerts can be found at https://its.gmu.edu/alerts/.

NETWORK OUTAGES – ARLINGTON CAMPUS

MicroStrategy UAT Environment Performance Problems

We had performance problems in UAT today.  The server was rebooted at 10:00a, which fixed the problem.  However, the performance issues caused data load delays.  All data was loaded by 4:00p.  If you have any questions or concerns, please contact us at [email protected].