Information Technology Services

Network Unavailable in Select Buildings

EXTENDED MAINTENANCE

Impact of the Change:
The wired and wireless networks in the following buildings will be intermittently unavailable during the maintenance period.

  • Carrow Hall
  • College Hall
  • Concert Hall
  • James Buchanan Hall
  • Krasnow Building
  • Music Hall
  • Northeast Module
  • Northeast Module II

During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls if you are using Mason phones. Cell phone service will not be impacted.

Reason for the Change:
ITS is removing old network switches and installing new Cisco switches. (ID # 176842)

Banner Admin, Patriot Web & Select Services Unavailable

Impact of the change on users:

The following services will be unavailable during the maintenance period:

  • 25Live
  • Banner Admin
  • Banner-related Applications
  • Budget Tracking System (BTS)
  • HR website (hr.gmu.edu)
  • MicroStrategy Reports
  • Password Management (password.gmu.edu)
  • Patriot Web Self Service

Reason for change:

ITS is applying routine Oracle quarterly security/update patches to production servers. (ID # 178795)

Scheduled Outage for Analog Phones – Science and Technology Campus

EXTENDED MAINTENANCE

Impact of the change on users:

Analog phones on the Science and Technology Campus will be intermittently unavailable from 9 a.m. to 5 p.m. on Wednesday, May 29 and Thursday, May 30. Fax lines will not be affected.

Reason for the change:

Information Technology Services (ITS) will be performing required maintenance to the analog phone servers. (ID # 177223)

Banner Admin Apps Issue

NETWORK OUTAGE – ARLINGTON CAMPUS