Category: Archives
EXTENDED MAINTENANCE
Impact of the change on users:
During the maintenance period, hosts and participants may experience the following service impacts:
- Network-Based Recorder (NBR): NBR recording WILL be available during the maintenance period, but processing and availability of new NBR recordings will be delayed for up to 24 hours after the maintenance is completed.
- Network-Based Recordings Playback: Recordings that were made prior to this maintenance WILL NOT be available for playback during the maintenance period.
Reason for the change:
Vendor is updating Cisco Webex Meetings. (ID # 178742)
Webex Meetings Upgrade
- Post date Tuesday, June 4, 2019
Impact of the change on users:
No impact to users is expected during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting.
Reason for the change:
The vendor is upgrading Cisco Webex Meetings. (ID # 177409)
Impact of the change on users:
On Tuesday, June 25, 2019, users of MicroStrategy who access the system from off-campus or via a Wi-Fi network that is not MASON-SECURE, will be required to use Mason’s Virtual Private Network (VPN) with 2FA. Users accessing MicroStrategy via a computer connected to Mason’s wired network (except Mason Korea) or the MASON-SECURE Wi-Fi network are not affected. Complete details are available at wpdev.its.gmu.edu/bulletins/changes-regarding-access-to-microstrategy/
Reason for the change:
ITS is moving MicroStrategy behind a firewall. (ID # 176103)
Impact of the change on users:
The wired and wireless networks in the following buildings will be intermittently unavailable during the maintenance period.
- Art Building
- Blue Ridge
- Eastern Shores
- Engineering
- Hampton
- Innovation Hall
- Merten Hall
- Northern Neck
- Piedmont
- Rappahannock Parking Deck
- Research Hall
- Sandbridge
- Sandy Creek Offices
- Southside & Skyline
- Tidewater
During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls if you are using Mason phones. Cell phone service will not be impacted.
Reason for the change:
ITS is updating routers. (ID # 177451 & 177563)