Information Technology Services

Maintenance Archives

  • Patriot Drive Maintenance

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    Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates.

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change: Patriot Web, Banner Admin Apps, the Password change site, and 25Live will not be available. Ellucian Workflow will not be able to retrieve data from Banner. The LMSs will not be able to push grades to Banner. Reason for the change: ITS is applying Ellucian upgrades to address issues and enhance…

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 746463)

  • Intermittent Wired & Wi-Fi Network Outages at Science Technology Campus

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    Impact of the change on users: The wired and wireless networks will be intermittently unavailable during the maintenance period in the following buildings: Science & Technology Campus Biomedical Research Lab Annex Colgan Hall Discovery Hall Freedom Aquatic & Fitness Center Hylton Performing Arts Center Innovation Park Institute for Advanced Biomedical Research Katherine G. Johnson Hall…

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is applying Microsoft security patches. (ID # 598462)

  • Windows Feature Update for Mason-Managed Computers

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    Impact of the change on users: Mason-managed computer upgrades will be spread out evenly from the start of this maintenance and will end on November 1, 2025. Users will have the ability to defer the required reboot for this upgrade for up to 3 days to minimize work interruption. Reboot may take up to 20…

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance: 25Live Banner Banner Admin Apps DataMart Decentralized Systems Password Management (password.gmu.edu) Patriot Web Ellucian Workflow will not be able to retrieve data from Banner. The LMSs will not be able to push grades to Banner. Reason for the change: ITS…

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 542808)

  • Data Center PDU & UPS Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The Data Center will be proactively placed on the generator during the maintenance as a precautionary to avoid any impact by an unexpected interruption of power from public utilities. Once the maintenance is completed, we will switch back over to Dominion power. The UPS systems will be…

  • MicroStrategy Maintenance

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    Impact of the change on others: MicroStrategy will be unavailable during the maintenance period. Reason for the change: To separate MicroStrategy from Banner and database-dependent authentication methods, streamline the provisioning process, and bring us in line with other Mason authentication models. (ID # 594746)