Information Technology Services

Maintenance Archives

  • Patriot Drive Unavailable

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    Impact of the change: Patriot Drive will be unavailable during the maintenance period. Reason for the change: ITS is enabling a Windows security feature to comply with the data-at-rest encryption requirements. (ID # 560037)

  • RAMP Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: RAMP will be unavailable during the maintenance period for regularly scheduled maintenance. Please save your work often and log off before that time. Reason for the change: The vendor is applying Microsoft critical security updates and conducting network maintenance. (ID # 558725)

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 559480)

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted site on the Atlas Ellucian, Imaging, Zax Evisions servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 559946)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 551087)

  • Admissions Servers Unavailable

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    Impact of the change on users: Hosted sites on Admissions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE) (ID # 559919)

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  559830)

  • DHCP Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Only one DHCP server is upgraded at any given time.; our DHCP servers have a failover peer for redundancy. Production DHCP servers will be upgraded evenings, early mornings, or weekends to minimize any possible impact. However, due to ongoing eduroam Wi-Fi troubleshooting, the DHCP servers that support…

  • Banner Maintenance

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    Impact of the change on users: The Banner Admin Apps will be briefly unavailable while the new version is deployed. Database will not be restricted so no other applications will be impacted. Reason for the change: ITS is deploying a new version so Office of Financial Aid can complete Gainful Employment reporting by January 15. …

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 531429)