Information Technology Services

Maintenance Archives

  • Blackboard Maintenance

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    Impact of the change on users: Blackboard will be unavailable during the maintenance period. Reason for the change: The vendor is updating Blackboard to ensure configurations are supported, technologies are up-to-date, and improve performance and security. (ID # 552855)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self-Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 272800/474509)

  • Rolling Wired Network Outages Across All Campuses

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    Impact of the change on users: On Thursday, December 19, from 10:00 p.m. to 11:59 p.m., there will be approximately 5-minute outages per building as ITS reloads switches in the following buildings: Aquatic and Fitness Center Aquia Building Arts Building Baker House Beacon Hall Blue Ridge Colgan Hall Commerce I Building Data Center Discovery Hall Dominion…

  • Support Center Phones Maintenance

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    Impact of the change on users: The Support Center phones will be unavailable for approximately 5-10 minutes during the maintenance period. Reason for the change: ITS is porting the Support Center phones to the vendor. (ID # 551396)

  • Citrix Virtual Lab & Patriot Virtual Computing Retirement

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    EXTENDED MAINTENANCE Impact of the change on users: Citrix Virtual Lab and Patriot Virtual Computing will be fully decommissioned on Thursday, December 19, and replaced by Patriot Virtual Computing and Labs (PVCL). Patriot Virtual Computing & Labs (PVCL) consolidates George Mason’s virtual desktop environments into a new single service powered by Microsoft Azure Virtual Desktop.…

  • Banner Maintenance

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    Impact of the change on users: The Banner Admin Apps will be briefly unavailable as the new version is deployed. No other Banner applications will be impacted. Reason for the change: ITS is applying patches to address changes in 1099 processing. (ID # 547465)

  • Patriot Drive Unavailable

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    Impact of the change on users: Patriot Drive will be unavailable during the maintenance period while ITS reboots the server. Reason for the change: ITS is applying Microsoft security updates for Windows. (ID # 551792)

  • IronPort Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: IronPort may be intermittently unavailable during the maintenance period. Reason for the change: ITS is updating IronPort. (ID # 550099)

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 551525)

  • Admissions Servers Unavailable

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    Impact of the change on users: Hosted sites on Admissions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE) (ID # 551761)