Information Technology Services

Maintenance Archives

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying February 2021 Microsoft security updates and changing antivirus. (ID # 208755 & 208740)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying February 2021 Microsoft updates. (ID # 208512)

  • CUI Services Unavailable

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    Impact of the change on users: Controlled Unclassified Information (CUI) services will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the file system. (ID # 207882)

  • CUI Citrix VDI Unavailable

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    Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for January 2021. (ID # 207595)

  • Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for January 2021. (ID # 207523)

  • CUI Citrix VDI Unavailable

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    Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for January 2021. (ID # 207580)

  • Skype for Business Retiring January 17, 2021

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    Impact of the change on users: Skype for Business will be retired on Sunday, January 17, 2021. Existing Skype meetings will be converted to Microsoft Teams meetings. Mason Skype users will be redirected to Teams if they attempt to access Skype. External Skype users will reach Mason Teams users even if they don’t have Microsoft…

  • DegreeWorks & Transfer Equivalency Unavailable

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    Impact of the change on users: DegreeWorks and Transfer Equivalency will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server. (ID # 205583)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: Banner Admin, Patriot Web, and Banner-dependent services and websites may not be available during the maintenance period. Reason for the change: ITS is upgrading APIs to improve performance. (ID # 207012)

  • IronPort Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Users may not be able to log in and access their IronPort quarantine, safelist, and blocklist during the maintenance period. Reason for the change: ITS is applying patches and upgrading IronPort. (ID # 206802)