Information Technology Services

Maintenance Archives

  • Classroom Citrix Servers Unavailable

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    Impact of the change on users: Classroom Citrix servers will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for November 2020. (ID # 205150)

  • Mason COVID Health Check Unavailable

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    Impact of the change on users: Mason COVID Health Check (https://itsapps2.gmu.edu/symptom/Account/Login) and its associated backend application and database will be unavailable during the maintenance period. Reason for the change: ITS is upgrading server hardware. (ID # 205448)

  • Password.gmu.edu Unavailable

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    Impact of the change on users: The password.gmu.edu website will be unavailable during the maintenance period. Reason for the change: ITS is updating the password.gmu.edu website. (ID # 204862)

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: CUI and non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for November 2020. (ID # 205146 & 205131)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying November 2020 Microsoft security updates. (ID # 204940)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying November 2020 Microsoft updates. (ID # 204921)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website (oiep.gmu.edu) Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying November 2020 Microsoft security updates. (ID…

  • Oracle Reports & Oracle Apex Unavailable

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    Impact of the change on users: Oracle Reports and Oracle Apex will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the servers. (ID # 204917)

  • MicroStrategy & Related Services Unavailable

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    Impact of the change on users: MicroStrategy, MicroStrategy Reports, and related services will be unavailable during the maintenance period. Reason for the change: ITS is applying patches to the server. (ID # 204634)

  • Campuswide Outages of IT Services Sunday, November 8, 7-11 a.m.

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    Impact of the change on the user: During this maintenance, the systems and applications that will be affected include but are not limited to: 25Live Banner Admin (and applications that require it such as Patriot Web and the Password Management website) Campus Wi-Fi Networks Colocation Services (hosted server space) Departmental Systems Dynamic Forms mail.gmu.edu (web…