Information Technology Services

Maintenance Archives

  • Travel & Travel Database Unavailable

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    Impact of the change on users: Travel & Travel Database will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server operating system. (ID # 204687)

  • Blackboard Collaborate Unavailable

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    Impact of change on Users: Blackboard Collaborate will be unavailable while the vendor performs maintenance. Reason for change: The vendor is performing routine maintenance on Blackboard Collaborate. (ID # 204560)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    EXTENDED MAINTENANCE Impact of the change: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) HR Intranet & hr.gmu.edu password.gmu.edu Patriot Web Reason for the change: ITS is applying quarterly upgrades and patches to servers. (ID # 203873)

  • Pinnacle Unavailable

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    Impact of the change on users: Pinnacle will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server operating system. (ID # 204328)

  • Classroom Citrix Servers Unavailable

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    Impact of the change on users: Classroom Citrix servers will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 204030)

  • Password.gmu.edu Unavailable

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    Impact of the change on users: The password.gmu.edu website will be unavailable during the maintenance period. Reason for the change: ITS is updating the password.gmu.edu website. (ID # 204026)

  • CUI Citrix Environment Unavailable

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    Impact of the change on users: The CUI Citrix Environment will be intermittently unavailable to researchers during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 203816)

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: CUI & Non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 203820)

  • Patriot Web Unavailable

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    Impact of the change on users: Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is performing server maintenance. (ID # 203377 & 203417)

  • DNS & NTP Server Maintenance

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    Impact of the change on users: ITS will be temporarily replacing a DNS server during the maintenance period. Properly configured DNS and NTP clients (i.e., more than one DNS or NTP server configured) will not be impacted. Reason for the change: ITS is temporarily replacing a DNS server in order to apply upgrades. (ID #…