Information Technology Services

Maintenance Archives

  • Virtual Computing Lab (VCL) Unavailable

    to

    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security and server updates. (ID # 196428)

  • IP Address Management (IPAM) Upgrade

    to

    EXTENDED MAINTENANCE Impact of the change on users: The IPAM interface may not be available during the maintenance period. DHCP/DNS service outage is not expected. Reason for the change: ITS is upgrading IPAM. (ID # 195880)

  • DNS Server Maintenance

    to

    EXTENDED MAINTENANCE Impact of the change on users: ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked on at any given time. Production DNS servers will be upgraded at night, early morning, or weekends to minimize any possible impact. The server and its services will be unavailable…

  • Virtual Computing Lab (VCL) Unavailable

    to

    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security and server updates. (ID # 196413)

  • Planned Network Outage at University Townhouses (Chain Bridge Road)

    to

    Impact of the change on users: The network will be unavailable for approximately 15 minutes during the maintenance period. Reason for the change: The vendor will be performing scheduled network maintenance for university townhouses.

  • Distributed Databases Unavailable

    to

    Impact of the change on users: Distributed  databases will be unavailable during the maintenance period, to include but not limited to the following databases: HR Website Mesap Password Office of Institutional Effectiveness & Planning Pinnacle Serena Business Manager (SBM) Reason for the change: ITS is upgrading the hardware. (ID # 196280)

  • Banner & Select Services Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel HR Intranet Password.gmu.edu Patriot Web Reason for the change: ITS is applying upgrades and patches to the server. (ID # 195861)

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Docushare MicroStrategy Reason for the change: ITS is applying May 2020 Microsoft Security updates. (ID # 196295)

  • Mobile Printing & EHS Training Unavailable

    to

    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying May 2020 Microsoft security updates. (ID # 196145)

  • Contact Center Phone Unavailable

    to

    Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying patches to the server. (ID #196111)