Information Technology Services

Maintenance Archives

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live DocuShare MicroStrategy Serena Business Manager Reason for the change: ITS is applying January 2020 Microsoft Security Updates. (ID # 189505)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing January 2020 Microsoft security patches. (ID # 189032)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot Mason Research Website Mason Workshops (workshops.gmu.edu) Online Course Evaluation System Office of Institutional Effectiveness and Planning Office of Strategic Budgeting & Planning Reason for the change: ITS is applying January 2020 Microsoft Security…

  • Firefox Required Upgrade

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    Impact of the change on users: No impact on users is expected and the upgrade will not force Firefox to close or force a system reboot. Users’ bookmarks will not be affected. Reason for the change: Due to a severe and immediate vulnerability, Firefox is being patched to version 72.0.1 on all faculty/staff machines due…

  • Mason Phone Service Maintenance

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    Impact of the change on users: In-progress phone calls initiated from Mason phones to non-Mason phones prior to the maintenance period may drop during the maintenance period; however, in-progress calls between Mason phones will not be impacted. New outbound calls from Mason phones, calls to 911, and cell phone service will not be impacted. Please…

  • Network Unavailable

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    Impact of the change on users: The wired and wireless networks at all campuses will be intermittently and briefly unavailable during the maintenance period. There will be multiple outages, each lasting a couple of minutes each. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved…

  • mason.gmu.edu Unavailable

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    Impact of the change on users:  mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying patches to address various security and recommended feature fixes. (ID # 187449)

  • IronPort Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Users will not be able to access IronPort quarantine to add or remove entries from safelist and blocklist or release messages from quarantine during the maintenance period. Reason for the change: ITS is moving IronPort to another server. (ID # 188763)

  • Analog Phone and Digital Phone Unavailable

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    Impact of the change on users: There will be rolling, intermittent, brief outages of analog and digital phones at the Arlington Campus and the listed locations at the Science and Technology Campus (e.g., fax machines and elevator phones): Bio Research Lab Colgan Discovery Freedom Center Katherine G. Johnson Please plan accordingly for phone calls if…

  • Network Outages in Select Dorms

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    EXTENDED MAINTENANCE Impact of the change on users: There will be rolling outages in the following dorm building during the maintenance: Amherst Brunswick Carroll Dickerson Essex Franklin Grayson Hanover Liberty Square Taylor Before the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive)…