Maintenance Archives

Password.gmu.edu Unavailable

09/15/2019 9:00 a.m. to 09/15/2019 9:30 a.m.

Impact of the change on users: The password.gmu.edu website will be unavailable during maintenance. Reason for the change: ITS is updating the password.gmu.edu screen. (ID # 182567)
Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable

09/15/2019 7:00 a.m. to 09/15/2019 11:00 a.m.

Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems Patriot Web Self Service MicroStrategy Reports RMS Reason for change: ITS is applying routine Oracle quarterly security/update patches to production servers. (ID # 170475)
Webex Meetings Updates

09/13/2019 7:00 p.m. to 09/13/2019 11:59 p.m.

Impact of the change on users: No impact to users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is applying…
Jamf and Mason Self Service for Mac Unavailable

09/13/2019 2:00 a.m. to 09/13/2019 3:00 a.m.

Impact of the change on users: Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The vendor is applying updates. (ID # 182231)
Contact Center Phone Unavailable

09/12/2019 11:01 p.m. to 09/12/2019 11:59 p.m.

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates for September 2019. (ID #182343)
Select Services & Websites Unavailable

09/12/2019 10:00 p.m. to 09/12/2019 11:30 p.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live MicroStrategy Serena Business Manager (SBM) Xerox DocuShare Reason for the change: ITS is applying Microsoft Security Updates for September 2019. (ID# 182227)
Mobile Printing & Select Services Unavailable

09/12/2019 9:00 p.m. to 09/12/2019 11:30 p.m.

Impact of the change on users: Pharos/Canon mobile printing and the following services may be unavailable during the maintenance period: EHS Training (ehassistant.gmu.edu) Housing Reason for the change: ITS is applying September 2019 Microsoft security updates. (ID #182377)
TeamDynamix Unavailable

08/31/2019 12:00 a.m. to 08/31/2019 4:00 a.m.

Impact of the change on users: TeamDynamix will be unavailable during the maintenance period. If you need assistance, please call 703-993-8870 and listen to the prompts to be connected to a technician. Up-to-date information regarding alerts can be found at wpdev.its.gmu.edu/alerts/. Reason for the change: The vendor is applying patches to TeamDynamix. (ID # 181637)
25Live, Banner Imaging & Evisions Unavailable

08/25/2019 8:00 p.m. to 08/25/2022 11:00 p.m.

Impact of the change on users: 25Live, Banner Imaging, and Evisions will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 239910)
Webex Meetings Updates

08/24/2019 3:00 p.m. to 08/24/2019 7:00 p.m.

Impact of the change on users: No impact to users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is addressing…