Information Technology Services

Maintenance Archives

  • Banner Admin, Patriot Web Self Service & Select Services Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The following applications and services will be unavailable during the maintenance period: 25Live Banner Admin Banner-related applications password.gmu.edu Patriot Web Self Service Travel (submissions will be available but not approvals) Workflow Other applications and services depending on the above may either be unavailable or available to a…

  • 25Live & Docushare Unavailable

    to

    Impact of the change on users: The following services will be unavailable during the maintenance period: Add New25Live Docushare Reason for the change: ITS is applying the Microsoft March 2019 security updates to the servers. (ID # 174275)

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites will be unavailable during maintenance: Budget Course Evaluation System Office of Institutional Research and Effectiveness websites OSP (randed.gmu.edu) Research website Travel Workshops.gmu.edu  Reason for the change: ITS is applying Microsoft March 2019 Security Updates to servers. (ID # 174070)

  • UAT Environment Unavailable

    to

    Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required software patches and upgrades.

  • Analog Phones (Including Fax Lines) Unavailable

    to

    Impact of the change on users: Analog phones, including fax lines, will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading switches. (ID # 173778)

  • Elevator Phones Outage

    to

    Impact of the change on users: All elevator phones on the Fairfax and Arlington Campuses will be intermittently unavailable on Sunday, March 10, from 7:30 to 8:30 a.m., while Information Technology Services (ITS) upgrades phone switches. If you have an emergency while in an elevator during this time, please use a cell phone to contact…

  • Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable

    to

    Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems Patriot Web Self Service MicroStrategy Reports RMS Reason for change: ITS is applying routine Oracle quarterly security/update patches to production servers. (ID # 170456)

  • Password.gmu.edu Website Unavailable

    to

    Impact of the change on users: The password.gmu.edu website will be briefly unavailable during the maintenance period. Reason for the change: ITS is updating the Patriot Pass Password website. (ID # 173628)

  • UAT Environment Unavailable

    to

    Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required software patches and upgrades.

  • DNS Server Maintenance

    to

    Impact of the change on users: ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked on at any given time. Production DNS server will be upgraded at night, early morning, or weekends to minimize any possible impact. The server and services will be unavailable for a few…