Information Technology Services

Maintenance Archives

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites may be unavailable during the maintenance period: 25Live budget.gmu.edu Contact center phones irr2.gmu.edu myHousing RMS travel.gmu.edu workshops.gmu.edu www2.gmu.edu/research Reason for the change: ITS is moving equipment to make room for new Uninterruptible Power Supplies (UPS). (ID # 171236)

  • Contact Center Phones Unavailable

    to

    Impact of the change on users: The contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Out-of-Band security updates. (ID # 171445)

  • Cisco TelePresence Unavailable

    to

    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft December 2018 security patches. (ID # 171333)

  • Banner Admin & Patriot Web Unavailable

    to

    Impact of the change on users: Banner Admin and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is implementing the mandated Financial Responsibility Statement for Banner SSB. (ID # 171099)

  • Oracle Reports Unavailable

    to

    Impact of the change on users: Oracle Reports will be unavailable during the maintenance period. Reason for change: ITS is applying Oracle quarterly security/update patches to Oracle Reports servers. (ID # 170422)

  • Banner Admin, Patriot Web & Selected Services/Websites Unavailable

    to

    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: 25Live Banner Admin Clockwork5 Server & Service eVA Patch/Document Service Evisions Fiscal HR Intranet ITS Alerts Listserv Mason Alerts MicroStrategy myHousing Password.gmu.edu Patriot Web RMS Security Training Software Request Service Travel Reason for change: ITS is…

  • Banner ePrint Unavailable

    to

    Impact of the change on users: Banner ePrint will be unavailable for approximately 15 minutes during the maintenance period. Reason for change: ITS is applying quarterly patches. (ID # 170743)

  • Lynda.com Unavailable

    to

    Impact of the change on users: Lynda.com will be unavailable during the maintenance period. Reason for change: The lynda.com vendor is performing maintenance. (ID # 169345)

  • Select Websites & Services Briefly Unavailable

    to

    Impact of the change on users: Select websites and services will be intermittently unavailable during the maintenance period. budget.gmu.edu crserating.gmu.edu (Online Course Evaluation) enrtargets.gmu.edu ira.gmu.edu irr2.gmu.edu mats.gmu.edu (Mason Assessment Tracking System) randed.gmu.edu research.gmu.edu workshops.gmu.edu Reason for change: ITS is applying security patches and updates that require restarting services and rebooting some systems. (ID # 170684)

  • UAT Environment Unavailable

    to

    Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required software patches and upgrades,