Maintenance Archives

UAT Environment Unavailable

12/04/2018 12:00 a.m. to 12/05/2018 12:00 a.m.

Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required software patches and upgrades,
Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable

12/02/2018 7:00 a.m. to 12/02/2018 11:00 a.m.

Impact of the change on users: Patriot Web Self Service, Banner Admin, other Banner-related applications including DataMart and De-centralized systems, RMS, and MicroStrategy Reports will be unavailable during the maintenance period. Reason for change: ITS is applying routine Oracle quarterly security/update patches to production servers. (ID #: 154520)
25Live & Select Websites Unavailable

12/02/2018 7:00 a.m. to 12/02/2018 8:00 a.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live HR Intranet Password.gmu.edu Provost web servers Security Training Travel Volgenau web servers Reason for change: ITS is applying security/update patches to production servers. (ID # 170169, 170213)
Jamf Pro Unavailable

11/30/2018 11:00 p.m. to 12/01/2018 7:00 a.m.

Impact of the change on users: Jamf Pro, Mason Self Service for Macs. and the Jamf dashboard will be unavailable during the maintenance period. Reason for change: ITS is updating Jamf Pro. (ID # 170116)
New Guest Wireless Accounts & New Device Registration Unavailable

11/29/2018 10:00 a.m. to 11/29/2018 5:00 p.m.

Impact of the change on users: Little to no impact is expected for current users and devices. However, during the maintenance period, no new devices (mydevices.gmu.edu) can be added nor can guest wireless accounts be created. Network authentication and authorization services will not be impacted. Reason for change: ITS is reloading the Identity Services Engine…
UAT Environment Unavailable

11/28/2018 12:00 a.m. to 11/29/2018 12:00 a.m.

Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required software patches and upgrades,
Oracle Reports & Oracle Apex Unavailable

11/18/2018 8:00 a.m. to 11/18/2018 1:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Oracle reports and Oracle Apex will be unavailable during the maintenance period. Reason for change: ITS is upgrading Oracle reports and Oracle Apex. (ID # 169461)
New Guest Wireless Accounts & New Device Registration Unavailable

11/18/2018 7:00 a.m. to 11/18/2018 11:30 a.m.

Impact of the change on users: Little to no impact is expected for current users and devices. However, during the maintenance period, no new devices (mydevices.gmu.edu) can be added nor can guest wireless accounts be created. Network authentication and authorization services will not be impacted. Reason for change: ITS is reloading the Identity Services Engine…
25Live Service Unavailable

11/15/2018 10:00 p.m. to 11/15/2018 10:30 p.m.

Impact of the change on users: The 25Live service unavailable during the maintenance period. Reason for change: ITS is applying November 2018 Microsoft Security updates. (ID # 169860)
Canon Follow-Me-Print Services Unavailable

11/15/2018 8:00 p.m. to 11/15/2018 9:30 p.m.

Impact of the change on users: Canon Follow-Me-Print Services unavailable during the maintenance period. Reason for change: ITS is applying November 2018 Microsoft Security updates. (ID # 169949)