Maintenance Archives

Banner & Select Services Intermittently Unavailable

09/23/2018 7:00 a.m. to 09/23/2018 11:00 a.m.

Impact of change on users: Select services will be intermittently unavailable during maintenance: 25Live Banner INB Fiscal Applications HR Intranet listserv services myHousing password.gmu.edu Patriot Web RMS Security Training Travel Reason for change: ITS is applying quarterly patches to servers. (ID # 167479)
Banner Imaging Unavailable

09/22/2018 2:00 p.m. to 09/22/2018 4:00 p.m.

Impact of change on users: Banner Imaging will be unavailable during the maintenance period. Reason for change: ITS is applying patches. (ID # 167504)
UAT Environment Unavailable

09/18/2018 11:00 a.m. to 09/18/2018 12:30 p.m.

Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required software patches and upgrades.
rhn.gmu.edu Unavailable During Maintenance

09/17/2018 8:00 a.m. to 09/17/2018 1:00 p.m.

Impact of the change on users: rhn.gmu.edu will be unavailable during maintenance. Reason for change: ITS is applying patches and separating out filesystems for compliance. (ID # 166397)
DUO Two-Factor Authentication (2FA) Briefly Unavailable

09/16/2018 7:30 a.m. to 09/16/2018 8:30 a.m.

Impact of the change on users: DUO Two-Factor Authentication (2FA) will be briefly unavailable while ITS performs maintenance and restarts the DUO service. **Due to planned maintenance, it is recommended that bi-weekly timesheets be submitted by Saturday, September 16, 2018.** Reason for change: ITS is updating the password in the Active Directory Federation Services on…
Patriot Web Self Service and Internet Native Banner Unavailable

09/16/2018 7:30 a.m. to 09/16/2018 11:00 a.m.

Impact of the change on users: PatriotWeb Self Service, Internet Native Banner (INB), and other Banner-related applications including DataMart and De-centralized systems will be unavailable during the maintenance period while ITS applies patches and updates. **Due to planned maintenance, it is recommended that bi-weekly timesheets be submitted by Saturday, September 16, 2018.** Reason for change:…
MASON.GMU.EDU Unavailable During Maintenance

09/16/2018 5:00 a.m. to 09/16/2018 12:00 p.m.

(EXTENDED MAINTENANCE) Impact of the change on users: MASON.GMU.EDU will be unavailable during maintenance. Furthermore, web development for www.gmu.edu may be unavailable if site owners use MASON.GMU.EDU to update their sites. WordPress sites will likely not be impacted. Reason for change: ITS is applying Solaris 10 patches to the server. (ID # 166796)
Authentication for Office 365 & Jamf Pro Briefly Unavailable

09/15/2018 7:00 a.m. to 09/15/2018 8:00 a.m.

Impact of the change on users: Authentication for Office 365 & Jamf Pro will be briefly unavailable while ITS performs maintenance and restarts authentication services. Reason for change: ITS is updating the password in the Active Directory Federation Services on servers. (ID # 166344)
Canon Pay-for-Print Unavailable

09/13/2018 8:00 p.m. to 09/13/2018 9:30 p.m.

Impact of change on users: Canon Pay-for-Print will be unavailable during maintenance. Reason for change: ITS is applying security patches to the servers hosting Canon Pay-for-Print. (ID # 166874)
UAT Environment Unavailable

09/13/2018 8:30 a.m. to 09/13/2018 10:00 a.m.

Impact of the change on users: The UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying critical database patches.