Information Technology Services

Maintenance Archives

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  544874)

  • Intermittent Fi-Fi Outages in Horizon Building & Vernon Smith Plaza Level/First Floor

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    Impact of the change on users: The Wi-Fi will be intermittently unavailable in the Horizon Building and the Vernon Smith Building, on the plaza level and the first floor. Reason for the change: ITS is upgrading the hardware. (ID # 541728)

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 544654)

  • Software Center Apps for Installation & Imaging Unavailable

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    Impact of the change on users: Software Center apps will be unavailable for installation and imaging will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the System Center Configuration Manager (SCCM) application. (ID # 540383)

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted site on the Atlas Ellucian, Imaging, Zax Evisions servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 538979)

  • Data Center PDU & UPS Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: All equipment that is provisioned for power redundancy, with connections to both A-side and B-side power or singular power feeds, should not experience a service interruption as the maintenance is a minor service without the requirement of placing the units in by-pass mode. As a precaution, maintenance…

  • MESA Retirement

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    Impact of the change on users: ITS has completed migrating all MESA M: Drive mydata and shared drives to Microsoft 365 (M365). The MESA system will be fully decommissioned on Wednesday, November 6. All original data on MESA is now read-only and will be removed during the decommissioning process and users will no longer have access…

  • IPControl IPAM GUI & DHCP Outages

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    EXTENDED MAINTENANCE Impact of the change on users: Only one IPAM (Executive, DNS, DHCP) server will be upgraded at a time. Production IPAM servers will be upgraded evenings, early mornings, or weekends to minimize any possible impact. Our DNS servers have redundancy. * Properly configured DNS clients with multiple DNS servers defined should continue to operate…

  • Banner & Patriot Web Unavailable

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    EMERGENCY MAINTENANCE Impact of the change on users: Banner and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is adding hardware to improve student class registration. (ID # 541603)

  • Admissions & Transcript Intake Servers Unavailable

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    Impact of the change on users: Admissions & Transcript Intake Servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE) (ID # 540880)