Information Technology Services

Maintenance Archives

  • Intermittent Cable TV Outages in Select Buildings on the Fairfax Campus

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    From Tuesday, October 29, 5 a.m. to Friday, November 1, 10 p.m., cable television will be intermittently unavailable in select buildings on the Fairfax Campus. The outage is necessary to accommodate maintenance to repair storm drains and requires rerouting cables. Impact on users: During the maintenance period, cable TV will be intermittently unavailable on the Fairfax…

  • Jamf Pro Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Jamf Pro will be unavailable during the maintenance window. Reason for the change: The vendor is applying security patches to Jamf Pro. (ID # 538558)

  • Wired & Wi-Fi Outage in Life Sciences & Engineering Building

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    Impact of the change on users: The wired & Wi-Fi networks in the Life Sciences & Engineering Building from 11 a.m. to 12 p.m. will only impact AV installation crew connections in the new building. Reason for the change: This is the cutover to the new network equipment. (ID # 536798)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security Updates and other updates. (ID #536786 & 536783)

  • Banner Admin Apps Unavailable

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    Impact of the change on users: Banner Admin Apps and Banner Job Submission will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying upgrades for 2025-2026 FAFSA and quarterly Banner Linux OS patches. (ID # 533444/534864)

  • RAMP Maintenance

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    Impact of the change on users: RAMP will be unavailable during the maintenance period for regularly scheduled maintenance. Please save your work often and log off before that time. Reason for the change: The vendor is applying Microsoft critical security updates and conducting network maintenance. (ID # 536207)

  • TeamDynamix (TDX) Upgrade

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    Impact of the change on users: TeamDynamix (TDX) ticketing system and client portal will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading TeamDynamix (TDX). (ID # 536519)

  • TeamDynamix (TDX) Sandbox Upgrade

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    EXTENDED MAINTENANCE Impact of the change on users: TeamDynamix (TDX) Sandbox will be unavailable for training during the maintenance window. Reason for the change: The vendor is upgrading TeamDynamix (TDX) Sandbox. (ID # 536518)

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates and server software to the servers. (ID # 536782)

  • Globus Server Maintenance

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    Impact of the change on users: The Globus server will be unavailable during the reboot during the maintenance window. Reason for the change: ITS is applying operating system patches. (ID # 533507)