Information Technology Services

Maintenance Archives

  • Banner Admin Unavailable

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    Impact of the change on users: Banner Admin Apps will be unavailable for approximately 30 minutes during the maintenance period. Reason for the change: These upgrades include updates to be able to process the Need Analysis processes in Banner for the distribution of Financial Aid. (ID # 486738)

  • RAMP Maintenance

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    Impact of the change on users: RAMP will be offline during the maintenance period. Please save your work often and log off before that time. Reason for the change: ITS is upgrading RAMP. (ID # 487968)

  • MicroStrategy Production Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users and servers: MicroStrategy Production will be unavailable during the maintenance period. Running Reports in User Acceptance Test (UAT) Environment Because we know that some users have mission-critical needs to run reports every day, we suggest that they run shared reports in our UAT environment during the production…

  • Virtual Private Network (VPN) Emergency Maintenance

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    Impact of the change on users: There will be a brief service interruption for the VPN service as ITS patches both primary and backup VPN systems. If you experience issues after the maintenance is completed, please contact the ITS Support Center at [email protected] or 703-993-8870. Reason for the change: ITS is addressing Common Vulnerabilities and…

  • Apogee Cable TV & Streaming Unavailable

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    Impact of the change on users: Residential users will experience a full Cable TV and Streaming Outage during the maintenance window. Reason for the change: Apogee is doing maintenance. (ID # 486857)    

  • RAMP Maintenance

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    Impact of the change on users: RAMP will be offline during the maintenance period. Please save your work often and log off before that time. Reason for the change: ITS is upgrading RAMP. (ID # 485491)

  • MicroStrategy User Acceptance Test (UAT) Environment Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users and servers: MicroStrategy User Acceptance Test (UAT) Environment will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the MicroStrategy User Acceptance Test (UAT) Environment servers and software. (ID # 483823)

  • Eastern Shore 2nd Floor Wi-Fi Network Maintenance

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    Impact of the change on users: There may be a 30-minute Wi-Fi network outage during the maintenance period. Reason for the change: The vendor is cleaning fiber. (ID # 483938)

  • Patriot Drive (P: Drive) Maintenance

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    Impact of the change on users: The Patriot Drive (P: Drive) will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 479218)

  • RAMP Maintenance

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    Impact of the change on users: RAMP will be offline during the maintenance period to upgrade the entire research suite. Highlights of the module changes can be found under Resources. Please save your work often and log off before that time. Reason for the change: ITS is upgrading RAMP. (ID # 483350)