Information Technology Services

Maintenance Archives

  • Banner & Student Self-Service Unavailable

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    Impact of the change on users: As the new versions are deployed, the Banner Admin Apps and Student Self-Service will be unavailable for a few minutes during the maintenance period. Reason for the change: The Office of Financial Aid needs this upgrade installed to process the Institutional Student Information Record (ISIR) FAFSA data from the…

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security Updates and other updates. (ID #476810 & 476660)

  • Network Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: There will be intermittent Wi-Fi and wired network outages in the following buildings during the maintenance period: Aquatic & Fitness Center Archive Building Art & Design Building Commerce Building Carow Hall Central Heating & Cooling Plant Childhood Development Center College Hall Concert Hall Eagle Bank Arena Enterprise…

  • Globus Server Maintenance

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    Impact of the change on users: The Globus server will be unavailable during the reboot during the maintenance window. Reason for the change: ITS is applying operating system patches. (ID # 475690)

  • CUI, Citrix & VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI), Citrix, and Virtual Desktop Interface (VDI) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security updates. (ID #476642)

  • LDAP Server Maintenance

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    Impact of the change on users: The LDAP server will not be available during the maintenance period. Reason for the change: ITS is patching the server operating system. (ID # 274320)

  • LISTSERV Maintenance

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    Impact of the change on users: The LISTSERV will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying quarterly patches. (ID # 274335)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self-Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 272760)

  • BeyondTrust Update

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    Impact of the change on users: BeyondTrust will be unavailable during the maintenance window. Users will not be able to hold remote support sessions. Reason for the change: ITS is updating BeyondTrust. (ID # 476030)

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 475997)