Information Technology Services

Maintenance Archives

  • Admissions, Atlas, Imaging & Evisions Server Maintenance

    to

    Impact of the change on users: Admissions servers will be unavailable during the maintenance window. The following websites will be unavailable during the maintenance: https://admissions.gmu.edu/transfer/transferCreditSearch.asp https://admissions.gmu.edu/grad/application-deadlines-and-requirements/ https://admissions.gmu.edu/transferGuide/ Reason for the Change: ITS is applying Microsoft security patches to Admissions servers. (ID # 473428 & 473434)

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • Cisco TelePresence Unavailable

    to

    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 473957)

  • MicroStrategy & 25 Live Unavailable

    to

    Impact of the change on users: MicroStrategy and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  473084)

  • Intermittent Wi-Fi & Wired Network Outages

    to

    EXTENDED MAINTENANCE On Sunday, March 10, from 7:30 a.m. to 12 p.m., there will be intermittent Wi-Fi network outages at all Mason campuses and locations and intermittent wired network outages in select buildings while Information Technology Services (ITS) conducts important maintenance. The service outages are necessary to address known security vulnerabilities. Impact of the change…

  • Wi-Fi & VPN Emergency Maintenance

    to

    Impact of the change on users: The Wi-Fi network and Virtual Private Network (VPN) will be intermittently unavailable during the maintenance. Reason for the change: ITS is upgrading the policy manager to address Common Vulnerabilities and Exposures (CVE). (ID # 274544)

  • Jamf Pro Maintenance

    to

    Impact of the change on users: All Jamf services will be unavailable during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 471249)

  • Enterprise Controlled Unclassified Information (eCUI), Patriot Virtual Computing (PVC) & Citrix Virtual Lab (CVL) Maintenance

    to

    Impact of the change on users: The Enterprise Controlled Unclassified Information (eCUI), Patriot Virtual Computing (PVC) & Citrix Virtual Lab (CVL) will be unavailable for approximately 30 minutes during the maintenance period. Users will not be able to make new connections, and existing connections will be dropped. Reason for the change: ITS is upgrading the…

  • Banner Admin Maintenance

    to

    Impact of the change on users: The database does not need to be restricted during the upgrades so most applications will remain available during the maintenance period; however, Banner Admin Apps will be unavailable for about 20 minutes while a new version is deployed. Reason for the change: ITS is applying a regulatory release that…

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security Updates and other updates. (ID #274204 & 274219)