Information Technology Services

Maintenance Archives

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 458615)

  • Jamf Pro Maintenance

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    Impact of the change on users: All Jamf services will be unavailable during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 456238)

  • Authentication Maintenance

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    Impact of the change on users: Authentication services will be briefly unavailable during the maintenance period. Reason for the change: ITS rerouting IP addresses to load balancers. (ID # 272703)

  • Wi-Fi Outage in Select Buildings on Fairfax Campus

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    Impact of the change: Wi-Fi will be unavailable in the following buildings during the maintenance period: Childcare Center East Building Enterprise Finley Building Krug Hall The HUB West Building Reason for the change: The vendor is pushing code updates/upgrades to each controller and access point in the listed buildings. (ID # 272532)

  • Admissions, Atlas, Imaging & Evisions Server Maintenance

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    Impact of the change on users: Admissions servers will be unavailable during the maintenance window. The following websites will be unavailable during the maintenance: https://admissions.gmu.edu/transfer/transferCreditSearch.asp https://admissions.gmu.edu/grad/application-deadlines-and-requirements/ https://admissions.gmu.edu/transferGuide/ Reason for the Change: ITS is applying Microsoft security patches to Admissions servers. (ID # 272625)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 458580)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  272585)

  • Data Center Repower Project

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    Impact of the change on users: All equipment provisioned for power redundancy, with connections to both A-side and B-side power, should not experience a service interruption as the A-side power bus will remain powered on for the duration of the installation. High-density system racks in Row 5 North (research) will be proactively taken down as…

  • Clearpass Server Maintenance

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    Impact of the change on users:  There will be intermittent Wi-Fi and VPN outages. Additionally, users may not be able to complete device registration logins. Reason for change: ITS is upgrading servers. (ID # 272380)