Maintenance Archives

Horizon Hall Network Outages

12/14/2023 3:00 a.m. to 12/14/2023 3:30 a.m.

Impact of the change on users: Horizon Hall will have rolling wired and wireless network outages during the maintenance window. Reason for the change: ITS is upgrading the switch code. (ID # 272298)
BeyondTrust Maintenance

12/13/2023 9:00 p.m. to 12/13/2023 11:00 p.m.

Impact of the change on users: BeyondTrust will be unavailable during the maintenance window. Reason for the change: The vendor is updating BeyondTrust. (ID # 451789)
Cisco TelePresence Unavailable

12/13/2023 7:00 p.m. to 12/13/2023 11:00 p.m.

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 451312)
Select Websites Unavailable

12/13/2023 7:00 p.m. to 12/13/2023 11:00 p.m.

Impact of the change on users: The following websites will be unavailable during the maintenance window. Office of Institutional Effectiveness and Planning Office of Sponsored Programs Office of Strategic Budgeting & Planning Research website Reason for the change: ITS is applying Microsoft security patches. (ID # 272152)
Select Services & Websites Unavailable

12/13/2023 7:00 p.m. to 12/13/2023 11:00 p.m.

Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…
MicroStrategy Maintenance

12/13/2023 7:00 p.m. to 12/13/2023 11:00 p.m.

Impact of the change on users: MicroStrategy services, hosted sites, and applications may be temporarily unavailable during the maintenance window. Reason for the change: ITS is applying security patches. (ID # 272129 &272304)
Blackboard Maintenance

12/12/2023 3:00 a.m. to 12/12/2023 4:00 a.m.

Impact of the change on users: Blackboard navigation may not be available and users will receive a “503 Service Temporarily Unavailable” error message during the maintenance period. Reason for the change: The vendor is doing maintenance that may impact page navigation on Blackboard. (ID # 454103)
Network Maintenance

12/05/2023 10:30 p.m. to 12/05/2023 11:59 p.m.

Impact of the change on users: There will be brief service interruptions lasting approximately 5 minutes per network during the maintenance window to workstations in Aquia and to the first-floor Wi-Fi. Reason for the change: ITS is moving network routing. (ID # 271748)
VIrtual Private Network Maintenance

12/04/2023 11:00 p.m. to 12/04/2023 11:59 p.m.

Impact of the change on users: Ongoing sessions should not be impacted during the maintenance window. Reason for the change: ITS is applying a new certificate. (ID # 271830)
Network Maintenance

12/04/2023 10:30 p.m. to 12/04/2023 11:59 p.m.

Impact of the change on users: There will be brief service interruptions lasting approximately 5 minutes per network during the maintenance window to workstations in Aquia and to the first floor Wi-Fi. Reason for the change: ITS is moving routing. (ID # 271733)