Information Technology Services

Maintenance Archives

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates. (ID #271446 & 271450)

  • Zoom Maintenance

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    Impact of the change on users: No impact is expected on users already signed into or using Zoom. New users may notice a service disruption, and their accounts may not be provisioned. New user may be unable to log in during the maintenance window. Reason for the change: The vendor and ITS are updating certificates.…

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: Banner, DataMart, decentralized systems, and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security/update patches. (ID # 247077)

  • Network Maintenance

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    Impact of the change on users: There may be brief data interruptions for certain sites while network traffic reroutes to a redundant path during the maintenance window. Reason for the change: ITS is replacing a faulty linecard. (ID # 271484)

  • CUI, Citrix & VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI), Citrix, and Virtual Desktop Interface (VDI) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security updates. (ID #271431)

  • Select Services & Aquia First Floor Wi-Fi Brief Outages

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    Impact of the change on services: There will be brief Wi-Fi and phone outages in Aquia on the first floor and the following services will have approximately 5-minute outages during the maintenance window: IronPort MESA Tools MicroStrategy Patriot Pass Password Management website Additionally, users may experience delays in authenticating into other services during the maintenance…

  • Brief Network Outage

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    Impact of the change on users: There will be brief service interruptions of approximately 5 minutes each to workstations in Aquia and the first-floor Wi-Fi during the maintenance window. Reason for the change: ITS is moving routing. (ID # 271222)

  • Banner & Select Services Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: AppWorx Banner Access Management Banner Admin Apps ePrint Imaging Password Management website (password.gmu.edu) Patriot Web 25Live Ellucian Workflow will not be able to retrieve/update Banner data, and grades cannot be pushed from Blackboard to Banner. Reason for…

  • Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is upgrading VMware Tools. (ID # 270778)

  • Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 270987)