Information Technology Services

Maintenance Archives

  • Azure Virtual Desktop (AVD) Maintenance

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    Impact of the change on users: Azure Virtual Desktop (AVD) will be unavailable intermittently during the maintenance period. Reason for the change: This change is needed to complete the landing zone essential infrastructure for maintaining and adding services into Azure, which will be requested by the larger Mason Community. (ID # 588664)

  • All Services, Websites & Apps Hosted by George Mason Data Center Outages

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    Impact of the change on users: All the services, websites, and apps hosted by the George Mason data center will be intermittently unavailable during the maintenance period. Additionally, the Virtual Private Network (VPN) may not be available. Reason for the change: ITS is making a vendor-recommended command change. (ID # 574075)

  • Intermittent Wired & Wi-Fi Network Outages in Select Buildings

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    EXTENDED MAINTENANCE Impact of the change on users: The wired and wireless networks will be intermittently unavailable during the maintenance period in the following buildings: Residence Halls Adams Amhearst Blue Ridge Building Brunswick Carroll Hall Dickenson Eastern Shore Eisenhower Essex Franklin Grayson Hampton Road Harrison Hanover Jackson Jefferson Kennedy Liberty Square Lincoln Madison Monroe Northern…

  • Wired & Wi-Fi Network Intermittent Outages at the Townhouse Office Complex

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    Impact of the change on users: There will be wired and Wi-Fi network intermittent outages at the Townhouse Office Complex. Reason for the change: The vendor is performing maintenance. (ID # 590390)

  • Patriot Virtual Computing & Labs (PVCL) Extended Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The Patriot Virtual Computing & Labs (PVCL) desktop for the Office of Institutional Effectiveness and Planning will be unavailable during the maintenance period. Reason for the change: ITS is expanding resources for users. (ID # 587529)

  • BeyondTrust Update

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    Impact of the change on users: BeyondTrust will be unavailable during the maintenance period. Users will not be able to hold remote support sessions. Reason for the change: The vendor is updating BeyondTrust. (ID # 585223)

  • Wi-Fi & Wired Network Outage at All Campuses & Locations

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    Impact of the change on users: The Wi-Fi and wired networks at all campuses and locations will be briefly unavailable during the maintenance period. Reason for the change: ITS is making a vendor-recommended command change. (ID # 583462)

  • Wired & Wi-Fi Network Intermittent Outages at the Townhouse Office Complex

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    Impact of the change on users: There will be wired and Wi-Fi network intermittent outages at the Townhouse Office Complex. Reason for the change: The vendor is performing maintenance. (ID # 587542)

  • macOS Upgrade for Mason-Managed Computers Running macOS 13

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    Impact of the change on users: Starting April 15, Users running macOS 13 will receive the following pop-up message: This Mason-Managed Mac is running macOS 13 and needs to be upgraded. To upgrade by yourself go to  > System Preferences > Software Update. You can defer to a later time using the dropdown menu.…

  • Patriot Drive Maintenance

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    Impact of the change on users: The patriot drive will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing security updates. (ID # 587123)