Information Technology Services

Maintenance Archives

  • IPControl (GUI) Maintenance

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    Impact of the change on users: Authorized IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade is taking place.  Reason for the change: ITS is upgrading IPControl. (ID # 265886)

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: Banner, DataMart, decentralized systems, and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security/update patches. (ID # 247062)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 266968, 267028)

  • Admissions Servers Maintenance

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    Impact of the change on users: The admissions servers may be unavailable during the maintenance window. Reason for the change: ITS is updating admission servers. (ID # 266991)

  • Select Websites Unvailable

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    Impact of the change on users: The following websites will be briefly unavailable during the maintenance period. The Course Enrollment Daily Snapshot & the Course Enrollment Comparison Reports (https://enrtargets.gmu.edu/) Mason Workshops (ittraining.gmu.edu) Office of Institutional Effectiveness and Planning Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Mason Research (research.gmu.edu) Student Evaluations…

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 266818)

  • MicroStrategy & 25Live Unavailable

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    Impact of the change on users: MicroStrategy and related services, as well as 25Live may be unavailable during the maintenance period. Reason for change: ITS is applying patches to the system. (ID #266972 & 266987)

  • Videoconferencing Maintenance

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    Impact of the change on users: Videoconferencing will be unavailable during the maintenance window. On-going video system calls will be disconnected and cleared. Device registration and new calls will be unavailable during the required reboot. Reason for the change: ITS is upgrading the operating system. (ID # 265658)

  • Colocation Server Maintenance

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    Impact of the change on users: The colocation server will be unavailable during the maintenance window. The customer is aware of the outage and will be working with ITS to complete the upgrade. Reason for the change: ITS is upgrading the operating system. (ID # 266271)

  • Wired & Wi-Fi Network Maintenance

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    Impact of the change on users: The wired & Wi-Fi network in the following buildings may be unavailable during the maintenance window: Ángel Cabrera Global Center Aquia Carty House Commerce Building Dominion East Building Fenwick Field House Finley Building Grad House Harris Theater Horizon Hall Johnson Center Krug Hall Lecture Hall Mason Pond Parking Deck…