Information Technology Services

Maintenance Archives

  • Admissions Servers Maintenance

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    Impact of the change on users: Admissions services, hosted sites, and applications may not be available during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID # 268190)

  • Uninterruptible Power Supply (UPS) Maintenance

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    Impact of the change on users: The Uninterruptible Power Supply (UPS) will be offline during the maintenance window; however, no impact is expected. Reason for the change: ITS is performing routine UPS maintenance. (ID # 267602)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 245770…

  • Admissions Credit Transfer Website Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The Admissions Credit Transfer website will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the server operating system. (ID # 267942)

  • IPAM Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: No impact except on Sunday, October 1, when users will not be able start new sessions on eduroam or mason-secure Wi-Fi for about 15-20 minutes. Ongoing Wi-Fi service sessions will NOT be impacted.   Reason for the change: ITS is upgrading IPControl. (ID # 265890)

  • Jamf Pro Web Interface Maintenance

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    Impact of the change on users: All Jamf services will be unavailable during the maintenance window. Reason for the change: Compatibility with macOS, iOS, iPadOS, and tvOS based on testing with the latest Apple beta releases. (ID # 267070)

  • Data Center Switch Maintenance

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    Impact of the change on users: Servers on rows 1 and 6 in the Data Center will experience a 30-minute network outage and intermittent network outages afterward during the maintenance window. ITS has informed server owners. Reason for the change: ITS is converting network switches. (ID # 264844, 264863)

  • Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus

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    Impact of the change on users: Wi-Fi and wired networks and Voice over Internet Protocol (VoIP) phones will be intermittently unavailable in the following buildings: Blue Ridge Eastern Shores Hampton Roads Merten Hall Northern Neck Peterson Hall Piedmont Pilot House Rappahannock Parking Deck Sandbridge Skyline Southside Tidewater Cell phone service will not be impacted. Apogee…

  • CUI, Citrix & VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI), Citrix, and Virtual Desktop Interface (VDI) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security updates. (ID #267300)

  • MicroStrategy-Related Services Unavailable

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    Impact of the change on users: MicroStrategy-Related services will be unavailable during the maintenance window. Reason for the change: ITS is expanding the file system that serves content. (ID # 266725)