Information Technology Services

Maintenance Archives

  • DNS Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: IPAM DNS BIND services are being upgraded. Only one DNS server is upgraded at any given time. Each server upgrade could last from less than a minute (caching servers) to several minutes (primary and secondary servers). Production DNS servers will be upgraded at night, early morning, or…

  • Research Gateway Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users:  No impact is expected. Reason for the change: ITS is upgrading the classroom VDI cluster. (ID # 239944)

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: Banner, DataMart, decentralized systems, and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security/update patches. (ID # 236029)

  • Rolling Wi-Fi & Wired Network and Virtual Private Network (VPN) Outages Across All Campuses

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    Impact of the change on users: There will be rolling Wi-Fi and wired network and Virtual Private Network (VPN) outages across all campuses, Voice over Internet Protocol (VoIP) phones, and elevator phone lines across all campuses will be intermittently unavailable during the maintenance window. Cell phone service will not be impacted. ResNet networks in the…

  • Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying September 2022 Microsoft security updates. (ID # 240827)

  • Atlas, Imaging & Evisions Server Maintenance

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    Impact of the change on users: Atlas, Imaging & Evisions server will be intermittently unavailable during the maintenance window. Reason for the Change: ITS is applying September 2022 Microsoft security patches to Atlas, Imaging & Evisions servers. (ID # 240981)

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying September 2022 Microsoft patches. (ID # 240753)

  • Admissions Servers Maintenance

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    Impact of the change on users: Admissions’ servers may be unavailable during the maintenance window. Reason for the change: ITS is applying September 2022 security patches to the servers. (ID # 240996)

  • Uninterruptible Power Supply (UPS) Maintenance

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    Impact of the change on users: No impact is expected. Reason for the change: The vendor is performing an audit on UPS. (ID # 240432)

  • Analog Line Upgrades

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    EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Johnson Center on the 2nd floor during the maintenance period. Analog line outages will be less than one minute each as engineers swap out analog cables. Reason for the change: ITS is upgrading analog cables. (ID # 240276)