Information Technology Services

Maintenance Archives

  • Uninterruptible Power Supply (UPS) Maintenance

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    Impact of the change on users: No impact is expected. Reason for the change: The vendor is performing an audit on UPS. (ID # 239720)

  • Admissions Remote Desktop Services Maintenance

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    Impact of the change on users: Users will not be able to log in to Remote Desktop Services during the maintenance window. Reason for the change: ITS is making configuration changes. (ID # 240164)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for August 2022. (ID # 239526 & 239530)

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying updates to the servers. (ID # 239511)

  • Analog Line Upgrades

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    EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Johnson Center on the 3rd floor during the maintenance period. Analog line outages will be less than one minute each as engineers swap out analog cables. Reason for the change: ITS is upgrading analog cables. (ID # 239277)

  • Banner Admin Apps, Patriot Web & Select Apps, Websites & App Functionality Unavailable

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    Impact of the change on users: Banner Admin Apps, Patriot Web, Banner Access Management, 25Live, AppWorx, ePrint, and the Password Management website (password.gmu.edu) will be unavailable during the maintenance period. Additionally, Ellucian Workflow will not be able to retrieve or update Banner data, and grades cannot be pushed from Blackboard to Banner. Reason for the…

  • IPAM GUI Maintenance

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    Impact of the change on users: Authorized IPControl users will not be able to make DNS or DHCP changes while the server is unavailable for the on-demand backup, which will take up to an hour. Reason for the change: ITS is running an on-demand backup of the server. (ID #239393)

  • Rolling Wi-Fi & Wired Network Outages In Select Buildings at the Fairfax Campus

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    Impact of the change on users: There will be rolling Wi-Fi and wired network outages in the following buildings on the Fairfax Campus, and the Voice over Internet Protocol (VoIP) phones will be intermittently unavailable during the maintenance window: Art and Design Building Innovation Hall Nguyen Engineering Building Research Hall Sandy Creek Shenandoah Parking Deck…

  • Citrix Virtual Lab (CVL) Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The Citrix Virtual Lab (CVL) will be intermittently unavailable for approximately 15-20 minutes during the maintenance window. Existing sessions will be dropped, and no new connections can be made. Reason for the change: ITS is upgrading servers. (ID # 238731)

  • Mason.gmu.edu Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Mason.gmu.edu will not be available to users during the maintenance period. Reason for the change: ITS is applying the latest updates. (ID #238366)