Maintenance Archives

Impact of the change on users: IronPort access may not be available during the maintenance window. Users may not be able to log in to IronPort or access or release quarantined email, view or edit safelists and blocklists. Reason for the change: ITS is doing maintenance cleanup and applying updates for performance enhancements and backups.…

Impact of the change on users: None. ITS will verify no one is in a support session prior to the maintenance window. Reason for the change: The Bomgar physical appliance was end-of-life. The new virtual BeyondTrust (formerly Bomgar) is set up and ready.ITS is updating the DNS entry to point to the new virtual instance…

Impact of the change on users: Evisions, Imaging & Atlas will be unavailable during the maintenance window. Reason for the change: ITS is applying August 2022 Microsoft security updates. (ID # 239068)

Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying August 2022 Microsoft security updates. (ID # 239053)

Impact of the change on users: Admissions services, hosted sites, and applications may not be available during the maintenance window. Reason for the change: ITS is applying August 2022 security updates. (ID # 239072)

Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying August 2022 Microsoft patches. (ID # 238989)

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing August 2022 Microsoft security patches. (ID # 239015)

Impact of the change on users: MicroStrategy and 25Live will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates for August 2022. (ID # 239049)

Impact of the change on users: Users should avoid using RAMP during the maintenance window. Reason for the change: The vendor is applying updates. (ID # 238746)

Impact of the change on users: Banner Admin, Patriot Web, and Jamf Cloud (admin dashboard, Mason Self Service for managed Macs, and Mac enrollment) may be briefly and intermittently unavailable during the maintenance window. Reason for the change: ITS is applying security updates to the load balancers. (ID # 238805)