Information Technology Services

Maintenance Archives

  • TeamDynamix (TDX) Sandbox Upgrade

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    Impact of the change on users: TeamDynamix (TDX) Sandbox will be unavailable for training during the maintenance window. Reason for the change: The vendor is upgrading TeamDynamix (TDX) Sandbox. (ID # 573923)

  • WordPress Website Maintenance

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    Impact of the change on users: The ITS web team and the vendor will conduct maintenance to migrate the Materiell/WPEngine WordPress websites. There will be a short outage or disruption to access during the SSL issuance on the new host servers toward the end of the maintenance. The outages will last from a few seconds…

  • CT-AV, Wired & Wi-Fi Network Outage in Select Building on the Fairfax Campus

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    Impact of the change on users: The CT-AV, wired & Wi-Fi networks will be unavailable on all Horizon Hall floors, on all Innovation Hall floors, on the first floor of Merten Hall, and the lower level of Buchanan Hall during the maintenance period. Reason for the change: ITS is upgrading the switch code. (ID #…

  • Cable TV & Stream2 Outage

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    EXTENDED MAINTENANCE Impact of the change on users: Cable TV and Stream2 services will be unavailable in all buildings at all George Mason campuses and locations during the maintenance period. The maintenance period may extend beyond 7:00 p.m. Reason for the change: ITS is working with the vendor to relocate cables in preparation for the…

  • CT-AV, Wired & Wi-Fi Network Outage in Exploratory Hall & Horizon Hall

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    Impact of the change on users: The CT-AV, wired & Wi-Fi networks will be unavailable on the lower level of the Exploratory Hall and the first floor of Horizon Hall during the maintenance period. Reason for the change: ITS is upgrading the switch code. (ID # 577082)

  • Authentication Outage

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    Impact of the change on users: Authentication to Microsoft services such as Outlook and other Single-Sign-On (SSO) authentication will be unavailable during the maintenance period. Ongoing sessions will not be impacted. Reason for the change: ITS is upgrading to the latest DUO client. (ID # 570742)

  • IPControl IPAM Maintenance

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    Impact of the change on users: Authorized IPAM IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade occurs. No DNS/DHCP services will be impacted. Reason for the change: ITS is applying a vendor update to fix aa DNS zone issue. (ID # 574328)

  • TeamDynamix (TDX) Maintenance

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    Impact of the change on users: No inbound or outbound email will be processed in TDX during the maintenance. Users can still submit and edit tickets but will not receive emails until the maintenance is complete. Reason for the change: The vendor is updating their Email communications. (ID # 575512)

  • MicroStrategy Maintenance

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    Impact of the change on users: https://microstrategy.gmu.edu will be unavailable will be unavailable during maintenance. Reason for the change: ITS is addressing penetration testing results. (ID # 570211)

  • Wi-Fi Network Maintenance

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    Impact of the change on users: There will be intermittent Wi-Fi outages lasting less than 1 minute each during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 574083)